Manager, Network Engineering, Wireless

Manager, Network Engineering, WirelessIT Data NetworkFull TimeJob SummaryThe Manager, Network Engineering, Wireless will lead and manage a team of wireless engineers dedicated to the design, implementation, optimization, and maintenance of the university's wireless network infrastructure. This position plays a pivotal role in ensuring high-performance and secure wireless connectivity across the campus. The Manager will develop and implement strategies for wireless network improvements, work in close collaboration with the Director of Network Services to ensure alignment with university-wide networking strategies, and ensure compliance with industry best practices, ITS, and university policies, processes, and procedures. Additionally, this role will oversee the resolution of complex technical issues, provide mentorship and training to the team, and facilitate collaboration with other ITS teams and stakeholders. This individual will leverage their understanding of wireless technologies, excellent leadership, communication, and project management skills to lead this team.The Manager, Network Engineering, Wireless will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the university's academic, medical, and research mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCSF's vision while modeling UCSF's culture and values.Required QualificationsBachelor's Degree, or equivalent combination of experience/training in one or more of the following fields: computer science, engineering, computer information systems, etc.5 to 7+ years of experience working in one or more of the following fields: network services, information technology or network operations.Demonstrated leadership/management skills, including abilities in persuasion, negotiation, change management, and mentorship. Demonstrated skill in managing technical staff.Significant experience in designing, implementing, and supporting large-scale, complex network environments. Advanced understanding of professional communications and network systems (i.e. Cisco, Aruba wireless services).Advanced technical skills in wireless network design, configuration, and troubleshooting, including comprehensive knowledge of wireless technologies including 802.11a/b/g/n/ac/ax, RF, antennas, controllers, and wireless security protocols.Significant understanding of security best practices for wireless networks, including encryption, authentication, and compliance with regulations.Proficiency in using wireless analysis tools (such as AirMagnet, Ekahau) and troubleshooting tools for diagnosing and resolving wireless network issues.Advanced knowledge of monitoring tools and commands to ensure swift resolution of issues, as well as thorough knowledge and experience working with network management systems.The ability to manage network projects efficiently, including resource allocation, budgeting, and scheduling.Advanced written and verbal communication skills. Ability to communicate complex information in a clear and concise manner.Advanced project management skills with demonstrated experience in delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities.Extensive experience in solving technical and non-technical problems; the ability to delegate problem-solving when appropriate to the proper resources.The ability to inspire creativity in others and advise teams on industry-leading practices.Preferred Qualifications3 to 5+ years of experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.Experience in complex higher education environments, serving academic, medical, and research and administrative functions of a large public university.License/CertificationCisco Certified Network Professional certification (CCNP) or Cisco Certified Internetwork Expert (CCIE) certifications, equivalent Aruba certifications such as ACMP/ACSP will also be considered.ITIL, Project management certification (e.g., PMP).About UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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