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H&R Block

Lead Product Manager, GenAI

H&R Block, Des Moines, Iowa, United States,


What You'll Do...As a Lead Product Manager on our emerging technology team, you will have the opportunity to bring new products in the genAI/ML space to life, in test and at scale, for end-users. Your role will involve a blend of strategic thinking, technical acumen, and cross-functional collaboration to build and launch new, best-in-class customer experiences. We offer a supportive and collaborative work environment with opportunities for career growth and professional development.Behavioral Traits:Ability to quickly understand, drive, and influence business process and technical design discussions with engineering, data science and product stakeholdersNatural leader with strong communication skills and experience building new product vision and strategyAbility to thrive in a constantly evolving technology environmentThe candidate must be willing to learn new technologies and share learnings with peers continuallyCustomer obsessed with ability to thread the needle on business outcomesWhat you will do...Lead a cross-functional effort to bring new customer-facing experiences to lifeCollaboration with data scientists and engineers to define technical requirementsCreation of requirements, roadmap, and MVP launch criteria for new experiences leveraging emerging technologiesConduct user research, market analysis, and competitive benchmarking to validate hypotheses and inform product decisionsPrioritization of features and enhancements, including, but not limited to, development of OKRs, OSTs, and leadership of discovery ceremoniesWhat You'll Bring To The Team...EducationBachelor’s degree in a related field or the equivalent through a combination of education and related work experience.Work Experience5+ years of professional experience in product management, preferably in AI/ML or related areas.Experience successfully launching new customer/user-facing experiences or capabilities, including test/pilot, iterations, and full-scale launchExperienced in data-driven product exploration and concurrently working on various use cases and business casesExperienced with machine learning concepts, natural language processing, and other AI techniquesProficient in data analysis, experimentation, testing, and interpreting results.Exceptional collaboration skills, working with cross-functional teams to identify data analysis approaches and questionsExceptional presentation skills, with the ability to effectively communicate complex concepts and technical details to executive leadershipExceptional ability to work autonomously within a given strategy and exercise independent judgment in methods and techniquesPay Range InformationThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.Pay Range Minimum107000Pay Range Maximum171000About H&R Block...H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

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