Square Inc.
Business Operations Lead, Compliance
Square Inc., San Francisco, California, United States, 94199
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.Job Description
You will lead a team of strategic program managers to run business operations for the Compliance organization at Block. You will oversee daily team operations, which includes leading prioritization and execution, communications, managing partnerships with finance, HR, and recruiting, and ensuring our teams meet committed timelines. This is a high visibility role with exposure to multiple areas of the business, and an opportunity to get involved in many compliance related projects.You will report to the Compliance's Head of Strategic Operations, and have direct exposure to executive leadership across the organization.You Will:Determine methods and procedures on new or special assignments while leading a team of experienced Program ManagersOversee the annual and quarterly planning process for Compliance across all business units and foundational teams, including goal setting and trackingOversee budget management and partnership with finance and strategyPartner directly with HR on organizational design and change managementPartner with recruiting to manage the recruiting strategy, including headcount management, hiring, and approvalsDevelop a communications strategy to ensure the right information is being shared with the right people at the right time across the organization, including escalations to executive leadership and all hands contentLead strategic programs such as cost of compliance analyses, AI and other technical investmentsOversee strategic investments and M&A due diligence, and integration of new company acquisitionsLead RFPs, vendor management, and contract negotiation and renewalsPresent to the leadership team and Block executives to ensure cross-functional alignmentUnderstand Block, Cash App, Square, TIDAL, TBD and all company business strategies and work with product and technology partners to ensure alignmentIdentify and implement operational and efficiency improvementsQualifications
10+ years of business operations management and leadership experience in either a strategy, finance, or other directly applicable functionSuperb writing, presenting and communication skills, demonstrating clear thinking and the ability to articulate complex concepts in simple termsExperience managing teams through significant changeExceptional leadership and influencing capabilities, and are comfortable working with all teams and levels of employeesExperience presenting to senior leadershipA data-driven approach to prioritizationExcellent project management skills, including the ability to anticipate roadblocks and align all partnersExperience making swift decisions, managing competing deadlines, and using discretion when handling complex, confidential scenariosAdditional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Zone A: USD $222,800 - USD $272,300Zone B: USD $222,800 - USD $272,300Zone C: USD $222,800 - USD $272,300Zone D: USD $222,800 - USD $272,300To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance)Health Savings Account and Flexible Spending AccountRetirement Plans including company matchEmployee Stock Purchase ProgramWellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowancePaid parental and caregiving leavePaid time off (including 12 paid holidays)Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)Learning and Development resourcesPaid Life insurance, AD&D, and disability benefitsThese benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.US and Canada EEOC StatementWe’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
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You will lead a team of strategic program managers to run business operations for the Compliance organization at Block. You will oversee daily team operations, which includes leading prioritization and execution, communications, managing partnerships with finance, HR, and recruiting, and ensuring our teams meet committed timelines. This is a high visibility role with exposure to multiple areas of the business, and an opportunity to get involved in many compliance related projects.You will report to the Compliance's Head of Strategic Operations, and have direct exposure to executive leadership across the organization.You Will:Determine methods and procedures on new or special assignments while leading a team of experienced Program ManagersOversee the annual and quarterly planning process for Compliance across all business units and foundational teams, including goal setting and trackingOversee budget management and partnership with finance and strategyPartner directly with HR on organizational design and change managementPartner with recruiting to manage the recruiting strategy, including headcount management, hiring, and approvalsDevelop a communications strategy to ensure the right information is being shared with the right people at the right time across the organization, including escalations to executive leadership and all hands contentLead strategic programs such as cost of compliance analyses, AI and other technical investmentsOversee strategic investments and M&A due diligence, and integration of new company acquisitionsLead RFPs, vendor management, and contract negotiation and renewalsPresent to the leadership team and Block executives to ensure cross-functional alignmentUnderstand Block, Cash App, Square, TIDAL, TBD and all company business strategies and work with product and technology partners to ensure alignmentIdentify and implement operational and efficiency improvementsQualifications
10+ years of business operations management and leadership experience in either a strategy, finance, or other directly applicable functionSuperb writing, presenting and communication skills, demonstrating clear thinking and the ability to articulate complex concepts in simple termsExperience managing teams through significant changeExceptional leadership and influencing capabilities, and are comfortable working with all teams and levels of employeesExperience presenting to senior leadershipA data-driven approach to prioritizationExcellent project management skills, including the ability to anticipate roadblocks and align all partnersExperience making swift decisions, managing competing deadlines, and using discretion when handling complex, confidential scenariosAdditional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Zone A: USD $222,800 - USD $272,300Zone B: USD $222,800 - USD $272,300Zone C: USD $222,800 - USD $272,300Zone D: USD $222,800 - USD $272,300To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance)Health Savings Account and Flexible Spending AccountRetirement Plans including company matchEmployee Stock Purchase ProgramWellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowancePaid parental and caregiving leavePaid time off (including 12 paid holidays)Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)Learning and Development resourcesPaid Life insurance, AD&D, and disability benefitsThese benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.US and Canada EEOC StatementWe’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
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