Senior Analyst, Fulfillment Analytics and Strategy

Must be ONSITE in Boston, MA (Monday - Thursday) The Fulfillment Analytics and Strategy team (FAS) is the CastleGate network's one-stop shop for strategic planning, performance management, and inventory and quality control. We are the bridge that connects field operations in the Fulfillment Centers to central business teams and work with a wide range of partners to make CastleGate the clear choice for storing and fulfilling products on Wayfair.com. We are looking for analytical, action-oriented, and collaborative individuals who can translate business problems into actionable insights and data-driven solutions to influence FC operations and communicate daily ops challenges into business cases. Successful individuals in this role excel at both qualitative and quantitative analysis while also being eager to communicate upward and outward to a diverse audience. What You’ll Do: Manage processes and engagement with key cross-functional partners Build and maintain dashboards, visualizations, and prototypes to translate data sets into driving insights and actions Create and maintain reporting to generate actionable insights and manage FC performance for strategic initiatives Translate KPI movements into recommendations for process improvement, then equip sites to follow through on those recommendations Operate as a cross-functional think tank that understands customer needs and Wayfair & Supplier processes, then define, design, and deliver new FC offerings Be an effective contributor in a team that manages multiple priorities in a fast-paced environment with effective communication and thorough follow through Problem solve situations requiring use of data collection and analysis, often with incomplete and ambiguous data What You’ll Need: Bachelor’s degree in a quantitative field - Degree in Engineering, Supply Chain, Mathematics, Economics or other concentrations with heavy quantitative focus strongly preferred Experience with Microsoft Excel/Google Sheets, SQL/GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI) Team-first attitude with enthusiasm for cross-functional collaboration Passion for Process Optimization and Transformation - Experience with complex operational, process, and performance improvement projects High attention to detail and proven ability to manage multiple, competing priorities simultaneously An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change

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