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FLASH Technology Group

Communications Specialist - MS Teams Information Technology Annapolis Junction,

FLASH Technology Group, Baltimore, Maryland, United States,


Unified Communications Specialist - MS Teams

needed!Data Center Services GroupMust have TS/SCI with active polygraph.

Hours:Day Hours - Mon-Fri.

Key Responsibilities:Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.Ensure seamless intercommunication between various communication platforms and services.Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.Develop and maintain documentation, including system configurations, processes, and procedures.Train end-users on the effective use of unified communications tools and platforms.Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.Education Requirements:HS/GED and 19 years of experience, ORBS and 14 years of experience.IAT Level 2 Certification - required within 6 months of start date.

Mandatory Skills:Ability to manage complex projects and work effectively in a cross-functional team environment.Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.Excellent problem-solving skills and a proactive approach to addressing issues.Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies.Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration.Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools.Ability to collaborate effectively with cross-functional teams.Comprehensive Benefits Package!6% 401K Match!Tuition/Certification Reimbursement!Great Referral Bonus Program!

Can also apply to

www.flashtg.com

or send resume directly to

dmagruder@flashtg.com.

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