Bluegreen Vacations
Regional Vice President of Sales - Tennessee
Bluegreen Vacations, Pigeon Forge, Tennessee, us, 37868
Provide daily leadership and management of activities of the sales and multi-site operations, or over a specific revenue amount. Create a positive work environment in Sales, Marketing and Operations by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Bluegreen’s Vacations core values.
Responsibilities:
Effectively manage the DOS, DOM, and sales management at multi-site locations/over a specific revenue amount to meet and/or exceed operational goals.Responsible for understanding program products, services, processes, performance, and regulatory issues.Utilize reports to continuously analyze all aspects of the sales and marking operations.Identify opportunities to shape behaviors through continuous improvement of customer service, conversion, and operational efficiencies to ensure business goals and key performance targets are met.Maintain detailed knowledge of the vacation ownership market, including competitor products and services, marketing strategies, technology, and general industry trends.Foster an environment of respect, trust, and positive morale.Conduct daily leader walks at home site, and during site visits to other locations – look, listen and feel.Create a culture of accountability.Ensure appropriate staffing levels for immediate needs and 30, 60 and 120 days out in accordance with the FATS report.Ensure monthly/quarterly performance reviews are completed by all sales management.Analyze tour flow, waves, slots, and penetration rates for maximum output.Review P&L statements monthly.Review sales reports daily.Ensure the sales organization adheres to all approved sales processes, sales training programs, verbiage, and approved collateral.Uphold Sales Integrity by ensuring all sales leaders are responding with a sense of urgency to guests concerns and to the Sales Escalation Log.Review Medallia reports to identify trends, determine the appropriate action required, and implement solutions.Ensure the highest level of customer service to current and prospective owners to maintain a positive brand image and company reputation.Identify areas of process improvement and leverage best practices by working with appropriate corporate resources as necessary.Ensure administrative functions and duties are assigned and completed according to Company standards, including timekeeping, contracts, and personnel action forms.Maintain a positive relationship with all departments, including Resorts, to maximize the service needed to sustain the business.Maintain the highest quality of staff through effective recruiting, hiring, retention, coaching, succession planning and training.Effectively manage and deliver required sales targets within the sales/marketing teams.Train, evaluate and monitor employee performance goals and personal development programs.Meet or exceed the sales location revenue and profit objectives.Adhere to and administer Bluegreen's sales policies and guidelines by representing the company in an ethical, moral, and professional manner.Support all marketing/operational success strategies.Promote an open-door culture.Meet with the sales team to review targets and areas of focus.Control, deliver and manage multi-site calls and virtual meetings.
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE
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Responsibilities:
Effectively manage the DOS, DOM, and sales management at multi-site locations/over a specific revenue amount to meet and/or exceed operational goals.Responsible for understanding program products, services, processes, performance, and regulatory issues.Utilize reports to continuously analyze all aspects of the sales and marking operations.Identify opportunities to shape behaviors through continuous improvement of customer service, conversion, and operational efficiencies to ensure business goals and key performance targets are met.Maintain detailed knowledge of the vacation ownership market, including competitor products and services, marketing strategies, technology, and general industry trends.Foster an environment of respect, trust, and positive morale.Conduct daily leader walks at home site, and during site visits to other locations – look, listen and feel.Create a culture of accountability.Ensure appropriate staffing levels for immediate needs and 30, 60 and 120 days out in accordance with the FATS report.Ensure monthly/quarterly performance reviews are completed by all sales management.Analyze tour flow, waves, slots, and penetration rates for maximum output.Review P&L statements monthly.Review sales reports daily.Ensure the sales organization adheres to all approved sales processes, sales training programs, verbiage, and approved collateral.Uphold Sales Integrity by ensuring all sales leaders are responding with a sense of urgency to guests concerns and to the Sales Escalation Log.Review Medallia reports to identify trends, determine the appropriate action required, and implement solutions.Ensure the highest level of customer service to current and prospective owners to maintain a positive brand image and company reputation.Identify areas of process improvement and leverage best practices by working with appropriate corporate resources as necessary.Ensure administrative functions and duties are assigned and completed according to Company standards, including timekeeping, contracts, and personnel action forms.Maintain a positive relationship with all departments, including Resorts, to maximize the service needed to sustain the business.Maintain the highest quality of staff through effective recruiting, hiring, retention, coaching, succession planning and training.Effectively manage and deliver required sales targets within the sales/marketing teams.Train, evaluate and monitor employee performance goals and personal development programs.Meet or exceed the sales location revenue and profit objectives.Adhere to and administer Bluegreen's sales policies and guidelines by representing the company in an ethical, moral, and professional manner.Support all marketing/operational success strategies.Promote an open-door culture.Meet with the sales team to review targets and areas of focus.Control, deliver and manage multi-site calls and virtual meetings.
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE
#J-18808-Ljbffr