Liaison Specialist, GS 9/11/12 - CJIS / NTOS (FBI Only)

Job Opening: 56508
Open to current, permanent FBI employees in all locations
Opening Date: August 09, 2024
Closing Date: August 23, 2024

Job Summary
Position: Liaison Specialist, GS 9/11/12
Division: Criminal Justice Information Services (CJIS) Division
Section: National Threat Operations Section (NTOS)
Unit: Strategic Operations Unit (SOU)
Location: Clarksburg, WV
Working Hours: 8:00 a.m. - 4:30 p.m. (Hours may vary based on needs of the division)
Salary:
GS 9: $59,966.00 - $77,955.00
GS 11: $72,553.00 - $94,317.00
GS 12: $86,962.00 - $113,047.00
Full Performance Level: GS 13
Number of Positions Available: Multiple
Duration: Full Time/Permanent
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements

• Must be a current, permanent FBI employee
• Travel will be required to support the NTOS mission

Major Duties
GS 9:

• Serves as a specialist providing liaison duties with internal entities; law enforcement; contractors; other government agencies; vendor community; and the general public regarding basic issues related to a specified FBI program.
• Ensures all information sharing and processing relative to a request is appropriately coordinated for the program.
• Communicates effectively, both orally and in writing, and prepares written communications which may include reports, Memorandums of Understanding, letters of agreement, and/or other types of correspondence to initiate or respond to requests/inquires.
• Resolves operational issues; seeks and elicits cooperation; resolves procedural/routine issues; and gathers information from various entities to ensure all information sharing and processing relative to a request is appropriately coordinated for the program and adheres to specific laws.
• Determines the types of data to be included in the program's database, as well as the types of data that should be produced, maintained, and returned.
• May participate with various advisory policy boards.

GS 11/12:

• Serves as consultant to executives, managers, and operational personnel regarding complex issues related to a specified FBI Program.
• Makes judgments and decisions on related matters and ensures all information sharing and processing relative to a request is appropriately coordinated and adheres to specific laws.
• Communicates effectively, both orally and in writing, and prepares complex written communications, such as reports, Memorandums of Understanding, letters of agreement and other types of correspondence.
• Resolves complex operational and/or policy conflicts/issues which may otherwise impede the success of the program.
• Determines types of data to be included in the program's database, as well as types of data that should be produced, maintained and returned.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:

• Collaboration
• Communication
• Flexibility/Adaptability
• Interpersonal Ability
• Problem Solving/Judgment

Desired Skills:
Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. However, preference will be given by NTOS for the following skills:

• Demonstration of Core Values (Alignment, Relentless Improvement, Respect for People, and Transparency) of Scaled Agile Framework (SAFe).
• Utilization of SAFe Principals, serving as a contributor to the existing Agile Release Train (ART).
• Successfully functioning in a cross-functional team working environment.

Specialized Experience (SE):
GS 9: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 7 grade level. SE is defined as follows:

• Established contacts with other agencies and served as a liaison, obtaining and providing information regarding a program
• Conducted data analysis to determine relevancy and accuracy of data to be included in a program's database
• Prepared and conducted presentations to brief customers and provide operational/procedural guidance

GS 11: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 9 grade level. SE is defined as follows:

• Established and maintained a network of both internal and external contacts in order to liaise with other agencies and the general public regarding a program
• Utilized knowledge of policies, regulations and concepts of a program to evaluate accomplishments, developments, and overall effectiveness
• Prepared or developed informational products to disseminate information regarding the program to internal and external contacts
• Used qualitative and quantitative analytical methods to identify and resolve an issue during a project

GS 12: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 11 grade level. SE is defined as follows:

• Developed and maintained effective working relationships with customers regarding the scope of a program and its operations and resolved complex issues.
• Identified key program events/milestones and evaluated program accomplishments.
• Assisted with preparing and presenting briefings to internal/external customers.
• Utilized policies, regulations and objectives to monitor operations and evaluated the potential effectiveness of a program.

Education
All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:
GS 9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS 12: Education may not be substituted for specialized experience at this grade level.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Your resume, specifically noting relevant work experience and associated start and end dates
2. A complete assessment questionnaire
3. Other supporting documents (if applicable) :
   • College transcripts, if qualifying based on education or if there is a positive education requirement
   • Memorandum for Record (MFR), Please see Additional Information

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing the other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select at any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2024, so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a. A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."
b. A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
• Current tax law impacts your transfer by making your moving expense reimbursements taxable. Please contact Transfer_Issues for information regarding taxable expenses. For additional insight on the personal impact of the IRS tax rules, you may wish to contact the IRS or a tax professional. Federal Travel Regulation provides that the Withholding Tax Allowance (WTA) plus the Relocation Income Tax Allowance (RITA) are designed to "substantially reimburse" an employee for the additional Federal, State, and Local taxes associated with a change of duty station and the FBI has the authority to compensate employees through the WTA and RITA.
• Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in det