YMCA of San Francisco
Program Manager - Shih Yu-Lang Central
YMCA of San Francisco, San Francisco, California, United States, 94199
Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job -- we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.About the Job
Under the direction of the Sr. Director, the Shih Yu Lang Central Programs Manager oversees the daily operations and activities of the facility. This includes a strong emphasis on creating a welcoming environment, interfacing with community and partners- including youth/teens, families, neighbors, Y staff, and volunteers implementing efficient operational systems and maintaining up-to-date communication and messaging. The Program Manager will oversee the opening and closing of the facility.The Program Manager is the most knowledgeable person in the building regarding operations. The Program Manager directly and indirectly supervises the entire building and building activities. They will coordinate all building activities and will act as lead staff for the facility during hours of operation. The Program Manager is responsible for overseeing, coordinating, and scheduling the rental of the gym space including community Partner Request and wellness activities such as group classes like Tai Chi, yoga, and senior aerobics. They will work directly with the public during open hours and special events in a variety of ways including tabling events in the community.This position is responsible for ensuring the safety and security of the building and facility occupants including the CARE Program teens, all employees, participants, and visitors. They are responsible for coordinating and managing technology & online presence; building maintenance, and repair activities as appropriate and in partnership with the Facility Director; liaising with vendors to ensure smooth daily building operations. The Programs Manager is considered a first responder in the case of emergency/disaster/safety, alarm notifications and must respond to urgent situations.Salary Range: $30.00 to $35.00 per hourMinimum Qualifications
23+ years oldHigh School Diploma or equivalentMust be available M-F, 9am-6pm and be flexible to a schedule that can include later evening times/nights, early mornings and weekends as needed or required.3+ years of experience with customer service, office administration, project coordination and coordinating activities.Advanced skills in customer service, conflict management, organization, oral and written communication, and proactive decision making.Proficient with Office 365 (Word, Excel, Outlook, Teams)Demonstrated ability to meet stringent deadlines and adapt quickly to changes in priorities.Demonstrated ability to respond to urgent situations calmly and efficiently.YMCA approved CPR/First Aid CertificationPreferred Qualifications
The equivalent of, or a bachelor’s degree in a related areaKnowledge of youth developmentBilingual in English and Spanish or Cantonese/MandarinDeep knowledge / experience / familiarity of the Tenderloin communityAll employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors. Job offers are conditional and contingent upon background clearance.Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.Comprehensive health benefits - medical and dental plans for full time employeesRetirement benefits – 12% employer contribution after completion of eligibility requirementsEmployee Assistance Program for all employeesCommuter Benefits via pre-tax payroll deductionsFlexible Spending Account – Medical and Dependent Care on a pre-tax basisUse of YMCA of San Francisco Fitness facilitiesPaid time off benefits for part time and full time employees upon completion of eligibility requirementsTraining and staff development for all employees
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Under the direction of the Sr. Director, the Shih Yu Lang Central Programs Manager oversees the daily operations and activities of the facility. This includes a strong emphasis on creating a welcoming environment, interfacing with community and partners- including youth/teens, families, neighbors, Y staff, and volunteers implementing efficient operational systems and maintaining up-to-date communication and messaging. The Program Manager will oversee the opening and closing of the facility.The Program Manager is the most knowledgeable person in the building regarding operations. The Program Manager directly and indirectly supervises the entire building and building activities. They will coordinate all building activities and will act as lead staff for the facility during hours of operation. The Program Manager is responsible for overseeing, coordinating, and scheduling the rental of the gym space including community Partner Request and wellness activities such as group classes like Tai Chi, yoga, and senior aerobics. They will work directly with the public during open hours and special events in a variety of ways including tabling events in the community.This position is responsible for ensuring the safety and security of the building and facility occupants including the CARE Program teens, all employees, participants, and visitors. They are responsible for coordinating and managing technology & online presence; building maintenance, and repair activities as appropriate and in partnership with the Facility Director; liaising with vendors to ensure smooth daily building operations. The Programs Manager is considered a first responder in the case of emergency/disaster/safety, alarm notifications and must respond to urgent situations.Salary Range: $30.00 to $35.00 per hourMinimum Qualifications
23+ years oldHigh School Diploma or equivalentMust be available M-F, 9am-6pm and be flexible to a schedule that can include later evening times/nights, early mornings and weekends as needed or required.3+ years of experience with customer service, office administration, project coordination and coordinating activities.Advanced skills in customer service, conflict management, organization, oral and written communication, and proactive decision making.Proficient with Office 365 (Word, Excel, Outlook, Teams)Demonstrated ability to meet stringent deadlines and adapt quickly to changes in priorities.Demonstrated ability to respond to urgent situations calmly and efficiently.YMCA approved CPR/First Aid CertificationPreferred Qualifications
The equivalent of, or a bachelor’s degree in a related areaKnowledge of youth developmentBilingual in English and Spanish or Cantonese/MandarinDeep knowledge / experience / familiarity of the Tenderloin communityAll employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors. Job offers are conditional and contingent upon background clearance.Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.Comprehensive health benefits - medical and dental plans for full time employeesRetirement benefits – 12% employer contribution after completion of eligibility requirementsEmployee Assistance Program for all employeesCommuter Benefits via pre-tax payroll deductionsFlexible Spending Account – Medical and Dependent Care on a pre-tax basisUse of YMCA of San Francisco Fitness facilitiesPaid time off benefits for part time and full time employees upon completion of eligibility requirementsTraining and staff development for all employees
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