Avance Consulting Services
Consultant – ITIL/ITSM Process
Avance Consulting Services, Naperville, Illinois, United States, 60564
Role:
Consultant – ITIL/ITSM ProcessDuration:
Full TimeLocation:
Naperville, Illinois.Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in Information Technology.Preferred Qualifications
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management.At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user.Knowledge of the ITIL v3 service life cycle and ITSM best practices.Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects.Knowledge of technology metrics, scorecard implementation, and project management best practices.ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy.Knowledge of COBIT, ISO 2000, or CMMI.Analytical and communication skills.Planning and coordination skills.Experience with project management.Experience and desire to work in a management consulting environment that requires regular travel.Additional Information
All your information will be kept confidential according to EEO guidelines.
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Consultant – ITIL/ITSM ProcessDuration:
Full TimeLocation:
Naperville, Illinois.Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in Information Technology.Preferred Qualifications
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management.At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user.Knowledge of the ITIL v3 service life cycle and ITSM best practices.Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects.Knowledge of technology metrics, scorecard implementation, and project management best practices.ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy.Knowledge of COBIT, ISO 2000, or CMMI.Analytical and communication skills.Planning and coordination skills.Experience with project management.Experience and desire to work in a management consulting environment that requires regular travel.Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr