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Avance Consulting Services

Consultant - ITIL/ITSM Proces

Avance Consulting Services, Cincinnati, Ohio, United States, 45208


Hi,

I hope you are doing good.

I have a job opportunity related to your profile with one of our clients. Please find the job description below for your review. If you are interested and available for the following position, please send your updated resume in Word format along with your contact details to discuss further.

Role:

Consultant - ITIL/ITSM ProcessDuration:

Full TimeLocation:

Cincinnati, OH

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in Information Technology.

PreferredKnowledge of COBIT, ISO 2000, or CMMI.Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management.At least 3 years of experience with Service Now, BMC Remedy, or other ITSM tools as an advanced user.Knowledge of the ITIL v3 service life cycle and ITSM best practices.Practical experience with agile methodologies/tools, ITIL process implementation, and driving/working on part of CSI projects.Knowledge of technology metrics, scorecard implementation, and project management best practices.ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now or Remedy.Analytical and communication skills.Planning and coordination skills.Experience with project management.Experience and desire to work in a management consulting environment that requires regular travel.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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