Fivetran, Inc.
Senior Manager, Revenue Accounting Operations
Fivetran, Inc., Oakland, California, United States, 94616
Senior Manager, Revenue Accounting Operations
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About the RoleFivetran is seeking an experienced Senior Manager, Revenue Accounting Operations to join our Accounting team. Reporting to the Senior Director, Revenue Accounting & Operations, you will own and be responsible for the customer billing cycle from deal close to cash collection, ensuring all key data elements required for revenue accounting and billing are captured and recorded in our systems and the complete, accurate and timely billing of our customers.You will play a pivotal role in helping Fivetran scale and grow by identifying areas of opportunity for efficiency and automation. In addition, this position will require impeccable attention to detail and the ability to deliver results in an evolving environment under deadlines. You will partner cross-functionally with various teams to develop and maintain best-in-class processes and controls to support the seamless execution of our Order Management, Billing, and Collections activities.This is a hybrid position, based out of our Oakland office.What You'll DoDevelop processes to conduct meticulous reviews of order forms to ensure completeness, accuracy, and compliance with company policies.Ensure that all deals adhere to internal company policies, including bookings and revenue recognition, and comply with the Sarbanes-Oxley Act (SOX) regulations.Serve as a subject matter expert and point of contact for questions regarding deal bookings.Oversee full-time and contractor staff members and ensure the complete, accurate, and timely invoicing of customers and the ultimate collection of cash.Partner with Deal Desk and GTM to develop processes that ensure the completeness and accuracy of customer data supporting revenue recognition, invoicing, and product provisioning.Identify and drive process improvements, assist in automation efforts to drive efficiency initiatives, and support scale within the quote-to-cash cycle as necessary.Train and mentor staff members in the order management, billing, and collections teams.Develop, monitor, and report on key order, billing, and collection metrics to Accounting & Finance leadership.Oversee month-end close and annual financial audit of the accounts receivable areas through timely completion of assigned journal entries and account reconciliations within the billing and collections team.Perform month-end reconciliations of relevant financial data throughout the QTC process and partner with key stakeholders to resolve discrepancies.Create effective documentation to enable effective staff training in key processes supporting the billing, collections, and order management functions.Skills We're Looking For10+ years of Software / SaaS experience in Deal Desk, Order Management, Billing, and Accounts Receivable, including at least 5 years of managerial experience.Experience with a high-growth SaaS company and a focus on systems and tooling.Meticulous and well-organized. You strive for precision and thrive in an environment of changing processes, working with multiple data sources, and driving multiple tasks to completion.Passionate about process, continuous improvement, and leveraging technology.You have strong verbal and written communication skills. Your approach is clear, thoughtful, and service-oriented.Self-starter with a strong sense of ownership over your work and that of the team.You approach new learning experiences with confidence and curiosity.You value working together and how you can contribute to the goals and success of the team and company. You have the capacity to work both independently and collaboratively with the team and across functions in a fast-paced environment.Required experience: Netsuite, Salesforce, Stripe.Experience with Avalara, Looker, AWS, GCP, and Azure marketplaces, SaaS industry, and SOX is a plus.Pay Range$154,000 — $192,500 USDPerks and Benefits100% employer-paid medical insurance.Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off.Professional development and training opportunities.Company virtual happy hours, free food, and fun team-building activities.Monthly cell phone stipend.Recharge, reenergize, and pursue personal and professional goals with a 30-day paid leave after 5 years.Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About the RoleFivetran is seeking an experienced Senior Manager, Revenue Accounting Operations to join our Accounting team. Reporting to the Senior Director, Revenue Accounting & Operations, you will own and be responsible for the customer billing cycle from deal close to cash collection, ensuring all key data elements required for revenue accounting and billing are captured and recorded in our systems and the complete, accurate and timely billing of our customers.You will play a pivotal role in helping Fivetran scale and grow by identifying areas of opportunity for efficiency and automation. In addition, this position will require impeccable attention to detail and the ability to deliver results in an evolving environment under deadlines. You will partner cross-functionally with various teams to develop and maintain best-in-class processes and controls to support the seamless execution of our Order Management, Billing, and Collections activities.This is a hybrid position, based out of our Oakland office.What You'll DoDevelop processes to conduct meticulous reviews of order forms to ensure completeness, accuracy, and compliance with company policies.Ensure that all deals adhere to internal company policies, including bookings and revenue recognition, and comply with the Sarbanes-Oxley Act (SOX) regulations.Serve as a subject matter expert and point of contact for questions regarding deal bookings.Oversee full-time and contractor staff members and ensure the complete, accurate, and timely invoicing of customers and the ultimate collection of cash.Partner with Deal Desk and GTM to develop processes that ensure the completeness and accuracy of customer data supporting revenue recognition, invoicing, and product provisioning.Identify and drive process improvements, assist in automation efforts to drive efficiency initiatives, and support scale within the quote-to-cash cycle as necessary.Train and mentor staff members in the order management, billing, and collections teams.Develop, monitor, and report on key order, billing, and collection metrics to Accounting & Finance leadership.Oversee month-end close and annual financial audit of the accounts receivable areas through timely completion of assigned journal entries and account reconciliations within the billing and collections team.Perform month-end reconciliations of relevant financial data throughout the QTC process and partner with key stakeholders to resolve discrepancies.Create effective documentation to enable effective staff training in key processes supporting the billing, collections, and order management functions.Skills We're Looking For10+ years of Software / SaaS experience in Deal Desk, Order Management, Billing, and Accounts Receivable, including at least 5 years of managerial experience.Experience with a high-growth SaaS company and a focus on systems and tooling.Meticulous and well-organized. You strive for precision and thrive in an environment of changing processes, working with multiple data sources, and driving multiple tasks to completion.Passionate about process, continuous improvement, and leveraging technology.You have strong verbal and written communication skills. Your approach is clear, thoughtful, and service-oriented.Self-starter with a strong sense of ownership over your work and that of the team.You approach new learning experiences with confidence and curiosity.You value working together and how you can contribute to the goals and success of the team and company. You have the capacity to work both independently and collaboratively with the team and across functions in a fast-paced environment.Required experience: Netsuite, Salesforce, Stripe.Experience with Avalara, Looker, AWS, GCP, and Azure marketplaces, SaaS industry, and SOX is a plus.Pay Range$154,000 — $192,500 USDPerks and Benefits100% employer-paid medical insurance.Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off.Professional development and training opportunities.Company virtual happy hours, free food, and fun team-building activities.Monthly cell phone stipend.Recharge, reenergize, and pursue personal and professional goals with a 30-day paid leave after 5 years.Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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