HealthRIGHT 360
Overnight Client Safety Navigator
HealthRIGHT 360, Los Angeles, California, United States, 90079
Friday, August 9, 2024HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and perks:HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!Employees qualify for public loan forgiveness programs.Training and professional development opportunities.Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.Job Overview
This is a union position.The MLK Campus is a 99-bed facility that houses 66 men and 33 women.HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Candidate must be able to work from 11 PM to 7:30 AM.The Client Safety Navigator is responsible for ensuring and maintaining a safe environment for all clients, staff, and visitors. They utilize verbal de-escalation strategies to address crisis situations and client behavioral issues and are available 24/7 on-site at the program. The Client Safety Navigator ensures that the building space is safe and secure. They will monitor entrances and exits, check clients in when returning from appointments, check visitors in, complete house runs and room checks, and help maintain the overall safety of the program. The Client Safety Navigator will work with program leadership, sheriff’s/local law enforcement, and health and safety teams to respond to emergency and crisis situations at the program, including client drug use, overdose, programmatic interruptions, and other situations.Key Responsibilities
Client Services: Stationed at the front desk, monitor entrances and exits, check clients in when returning from appointments, and check visitors in. Welcome and assist clients when returning from appointments, ensuring that clients sign in and check any bags they may have for contraband. Welcome visitors, check visitors’ credentials, ensure visitors sign in, and escort them to the supervisor on duty.Safety Responsibilities: Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Direct and deflect traffic; de-escalate tense, high-pressure, and emotionally charged situations; and foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and the building perimeter. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Carry Narcan on person at all times while on duty, utilizing nasal Narcan to reverse drug overdose when needed. Work with local law enforcement when needed.Administrative and Documentation Responsibilities: Maintain client sign-in/out log and visitors sign-in/out logs. File incident reports as needed.And other duties as assigned.
Education and Knowledge, Skills and Abilities
HS Diploma or GED required.Ability to pass a background check.Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions preferred.Trained in crisis de-escalation tactics.Ability to work with local law enforcement and leadership onsite.Knowledge of Los Angeles community behavioral health and public health systems.At least 2-4 years of ‘lived experience’ with the community behavioral health system and/or criminal justice system.Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
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Benefits and perks:HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!Employees qualify for public loan forgiveness programs.Training and professional development opportunities.Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.Job Overview
This is a union position.The MLK Campus is a 99-bed facility that houses 66 men and 33 women.HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Candidate must be able to work from 11 PM to 7:30 AM.The Client Safety Navigator is responsible for ensuring and maintaining a safe environment for all clients, staff, and visitors. They utilize verbal de-escalation strategies to address crisis situations and client behavioral issues and are available 24/7 on-site at the program. The Client Safety Navigator ensures that the building space is safe and secure. They will monitor entrances and exits, check clients in when returning from appointments, check visitors in, complete house runs and room checks, and help maintain the overall safety of the program. The Client Safety Navigator will work with program leadership, sheriff’s/local law enforcement, and health and safety teams to respond to emergency and crisis situations at the program, including client drug use, overdose, programmatic interruptions, and other situations.Key Responsibilities
Client Services: Stationed at the front desk, monitor entrances and exits, check clients in when returning from appointments, and check visitors in. Welcome and assist clients when returning from appointments, ensuring that clients sign in and check any bags they may have for contraband. Welcome visitors, check visitors’ credentials, ensure visitors sign in, and escort them to the supervisor on duty.Safety Responsibilities: Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Direct and deflect traffic; de-escalate tense, high-pressure, and emotionally charged situations; and foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and the building perimeter. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Carry Narcan on person at all times while on duty, utilizing nasal Narcan to reverse drug overdose when needed. Work with local law enforcement when needed.Administrative and Documentation Responsibilities: Maintain client sign-in/out log and visitors sign-in/out logs. File incident reports as needed.And other duties as assigned.
Education and Knowledge, Skills and Abilities
HS Diploma or GED required.Ability to pass a background check.Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions preferred.Trained in crisis de-escalation tactics.Ability to work with local law enforcement and leadership onsite.Knowledge of Los Angeles community behavioral health and public health systems.At least 2-4 years of ‘lived experience’ with the community behavioral health system and/or criminal justice system.Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
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