Procom Consultants Group
Technical Trainer
Procom Consultants Group, Richardson, Texas, United States, 75080
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
Application DevelopmentProject ManagementQuality AssuranceBusiness/Systems AnalysisDatawarehouse & Business IntelligenceInfrastructure & Network ServicesRisk Management & ComplianceBusiness Continuity & Disaster RecoverySecurity & Privacy
Specialties:Contract Staffing (Staff Augmentation)Permanent Placement (Staff Augmentation)ICAP (Contractor Payroll)Flextrack (Vendor Management System)Job Description
Technical TrainerOn behalf of our client, Procom Services is searching for a Technical Trainer for a contract opportunity in Richardson, TX.Technical Trainer Job DetailsOur client is migrating from an older CA tool to ServiceNow; the project is in the early stages and the Trainer will be required to work with the existing user guides, reformat them to fit specific needs, and render them suitable for general consumption for the user base. The Trainer will work with several internal resources to understand this process and create the appropriate documentation and training presentations. The Trainer will then structure, coordinate, and deliver the training sessions, both in classroom and online settings, to a global user community of 3000 users (there may be some evening work as a result of the global scope - but any OT hours will need the prior approval of the manager; general hours will be 8am - 5pm). The user base will be both a technical and non-technical audience at various levels of seniority; this is company-mandated training, so the user base is expecting it.Technical Trainer Mandatory Skills5+ years in a Technical Training role is required. While the Trainer does not have to be versed specifically in CA's ServiceNow (a bonus if they have trained on this before), a general understanding of the ITSM toolset is highly preferred. A background in software/application training and education is desired.Technical Trainer Start DateASAPTechnical Trainer Assignment Duration3-4 months with potential extensionsAdditional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
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With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
Application DevelopmentProject ManagementQuality AssuranceBusiness/Systems AnalysisDatawarehouse & Business IntelligenceInfrastructure & Network ServicesRisk Management & ComplianceBusiness Continuity & Disaster RecoverySecurity & Privacy
Specialties:Contract Staffing (Staff Augmentation)Permanent Placement (Staff Augmentation)ICAP (Contractor Payroll)Flextrack (Vendor Management System)Job Description
Technical TrainerOn behalf of our client, Procom Services is searching for a Technical Trainer for a contract opportunity in Richardson, TX.Technical Trainer Job DetailsOur client is migrating from an older CA tool to ServiceNow; the project is in the early stages and the Trainer will be required to work with the existing user guides, reformat them to fit specific needs, and render them suitable for general consumption for the user base. The Trainer will work with several internal resources to understand this process and create the appropriate documentation and training presentations. The Trainer will then structure, coordinate, and deliver the training sessions, both in classroom and online settings, to a global user community of 3000 users (there may be some evening work as a result of the global scope - but any OT hours will need the prior approval of the manager; general hours will be 8am - 5pm). The user base will be both a technical and non-technical audience at various levels of seniority; this is company-mandated training, so the user base is expecting it.Technical Trainer Mandatory Skills5+ years in a Technical Training role is required. While the Trainer does not have to be versed specifically in CA's ServiceNow (a bonus if they have trained on this before), a general understanding of the ITSM toolset is highly preferred. A background in software/application training and education is desired.Technical Trainer Start DateASAPTechnical Trainer Assignment Duration3-4 months with potential extensionsAdditional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
#J-18808-Ljbffr