Logo
Harvestsherwood

Sales - Sales Support Generalist

Harvestsherwood, Portland, Oregon, United States, 97204


Western Boxed Meats, Portland, Portland, Oregon, United States of AmericaJob Description

Posted Tuesday, August 13, 2024 at 7:00 AMWe encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.Job PurposeThe Sales Support will support the sales team by providing administrative support. This includes general administrative duties, maintaining sales department data, report writing, preparing sales communications, and special projects. Additionally, this position will help resolve client problems and direct them to the appropriate party.Key ResponsibilitiesMust project a professional and positive attitudeMust be able to multitask and handle multiple incoming linesAnswer incoming branch calls and transfer to appropriate extension as neededOperate in a “no surprise” manner with both external and internal customersActs as secondary contact person for accounts when Sales Associates are unavailableDevelops excellent communication and relationships with Sales Associates and their accountsReceives and processes orders in an accurate and timely manner, exceeding customer expectationsInterfaces with other departments within the branch with required information to ensure total customer satisfactionDemonstrate self-confidence and interpersonal communication skills, excellent telephone voice, manner, and etiquetteRespond to customers and Sales Associates inquiries/requests for information concerning orders, deliveries or problems (such as product quality, delivery problems, delivery schedules, or product availability) in a considerate and professional mannerPerform other tasks as neededMust be experienced with Microsoft Office (Outlook, Word, Excel, and Access)Dependable - Follows instructions and responds well to management directionQualifications and ExperienceHigh school diploma or GEDPrevious experience within customer service environment and/or sales officeAbility to read and comprehend simple instructions, short correspondences, and memosHarvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan!*We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

#J-18808-Ljbffr