High-Tech Professionals
Business Analyst / Technical Writer
High-Tech Professionals, San Diego, California, United States, 92189
Business Analyst / Technical Writer
Job ID:
1924Location:
San Diego, CaliforniaType:
PermanentStatus:
OpenKey Skills:
Business analyst, business design, workflow, release notes, user documentation, technical writing, JIRA, Agile, SaaS
Description:Seeking a business analyst with technical writing skills interested in helping to mature a portfolio of cloud-based clinical applications. The company recognizes the critical importance of serving clients’ and its own business goals through attention to technical requirements and systems architecture documentation leading to proper product development, training, and support.Job Responsibilities:Work closely with product leads, clients, and subject matter experts in understanding business and technical requirements and translating them into specific software requirements.Interview users (clients and internal subject matter experts) on workflow, and identify, analyze, and document high-level business requirements into detailed user stories.Work with the design team to help create mock-ups of screens and reports.Create user workflow diagrams.Define screens and reports including creating unified nomenclature for product features.Ensure that step-by-step product functionality is clear and documented.Document both technical designs and specifications.Engage in user research for specific user requirements and evaluate information received from client stakeholders (end-users) to aid in product prioritization.Work with the team to create specific document libraries, including, but not limited to:Business design documents, user stories/requirementsInternal development tickets in JIRAClient-facing release notes, product announcements, CBTsClient-facing technical user manuals, training, and support documentsSystems architecture specificationsTechnical white papers and case reportsWork with the implementation team and project manager on new accounts and/or add-ons for existing accounts.Provide support to the implementation team during implementation efforts for new and existing accounts, which may include training for user acceptance training and go-live.Requirements:Minimum 5 years of business analysis experience in software development.Strong technical skills, business intelligence, and understanding customer needs.Strong communication and presentation skills.Excellent English writing skills, including transforming scientific jargon into text for the average reader.Healthcare industry domain knowledge.Ability to interview and probe for specific requirements and evaluate information to manage scope.Ability to provide samples of work product, e.g., business design documents, workflow diagrams, release summaries, detailed release notes, user documentation, how-to guides, quick cards, cheat sheets.Demonstrable track record in producing release notes, user documentation, and other client-facing documents for high-quality software products.Efficiency in reviewing and editing technical documents on schedule.Preferred Qualifications:Experience working in Agile development environments.Familiarity with SDLC.Familiarity with SaaS and various web applications and databases.Familiarity with JIRA and Confluence products for team collaboration.
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Job ID:
1924Location:
San Diego, CaliforniaType:
PermanentStatus:
OpenKey Skills:
Business analyst, business design, workflow, release notes, user documentation, technical writing, JIRA, Agile, SaaS
Description:Seeking a business analyst with technical writing skills interested in helping to mature a portfolio of cloud-based clinical applications. The company recognizes the critical importance of serving clients’ and its own business goals through attention to technical requirements and systems architecture documentation leading to proper product development, training, and support.Job Responsibilities:Work closely with product leads, clients, and subject matter experts in understanding business and technical requirements and translating them into specific software requirements.Interview users (clients and internal subject matter experts) on workflow, and identify, analyze, and document high-level business requirements into detailed user stories.Work with the design team to help create mock-ups of screens and reports.Create user workflow diagrams.Define screens and reports including creating unified nomenclature for product features.Ensure that step-by-step product functionality is clear and documented.Document both technical designs and specifications.Engage in user research for specific user requirements and evaluate information received from client stakeholders (end-users) to aid in product prioritization.Work with the team to create specific document libraries, including, but not limited to:Business design documents, user stories/requirementsInternal development tickets in JIRAClient-facing release notes, product announcements, CBTsClient-facing technical user manuals, training, and support documentsSystems architecture specificationsTechnical white papers and case reportsWork with the implementation team and project manager on new accounts and/or add-ons for existing accounts.Provide support to the implementation team during implementation efforts for new and existing accounts, which may include training for user acceptance training and go-live.Requirements:Minimum 5 years of business analysis experience in software development.Strong technical skills, business intelligence, and understanding customer needs.Strong communication and presentation skills.Excellent English writing skills, including transforming scientific jargon into text for the average reader.Healthcare industry domain knowledge.Ability to interview and probe for specific requirements and evaluate information to manage scope.Ability to provide samples of work product, e.g., business design documents, workflow diagrams, release summaries, detailed release notes, user documentation, how-to guides, quick cards, cheat sheets.Demonstrable track record in producing release notes, user documentation, and other client-facing documents for high-quality software products.Efficiency in reviewing and editing technical documents on schedule.Preferred Qualifications:Experience working in Agile development environments.Familiarity with SDLC.Familiarity with SaaS and various web applications and databases.Familiarity with JIRA and Confluence products for team collaboration.
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