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Goldrich & Kest Inc.

Senior Area Manager

Goldrich & Kest Inc., West Covina, California, United States, 91790


GK is recognized by the Los Angeles Business Journal as one of the

Most Influential Family-Owned Businesses in Los Angeles

Goldrich Kest (GK) is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and well-located properties including multi-family, industrial, retail, commercial and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors. Position Information: Salary Range: $125k - $135k (DOE) Work Schedule: Monday – Friday Exempt Job Summary: The Senior Area Manager at Goldrich Kest (GK) plays a pivotal role in overseeing the operations of multiple apartment communities within their assigned region. We are seeking an exceptional candidate who is a self-motivated individual with robust leadership abilities, a penchant for team building, collaboration, mentoring, and an enthusiasm for engaging with people. This critical position demands an individual who can efficiently drive portfolio objectives, ensure strict compliance with housing regulations, manage budgets, preserve physical assets, and create a superior living environment for residents. Essential Functions: Property Management Oversight

Provide overall direction and supervision of on-site property management teams, developing high performing teammates, maximizing efficiencies, and ensuring compliance with all applicable regulatory requirements. Review and adjust operational practices to maximize efficiencies and achieve budget performance including revenue, expenses, payroll, contracts, and resident satisfaction. Prepare and perform to annual operating budgets for each property within the region, tracking key performance indicators (KPI) to achieve property and portfolio goals. Monitor and implement rent increases, utility changes, and HAP contract renewals on time. Oversee rent collection and expense control, maintaining delinquency less than 1% at all sites.

Quality Assurance

Regularly visit all managed properties to ensure compliance with GK quality control and maintenance to high standards by identifying, resolving, and remediating any concerns. Conduct monthly property inspections with site staff, ensuring the physical condition meets industry and regulatory standards. Manage and guide Area Managers, Community Managers, and site teams in conducting inspections, pre-move-out, move-in processes, etc.

Compliance and Reporting

Ensure consistent on-site staff compliance and training with company policies, procedures, and regulatory or affordable program requirements and regulations.

Supervisory Skills and Responsibilities: Lead by example, modeling exemplary behaviors for Area Managers, Community Managers, and site-level staff. Create a productive and inclusive work environment, prioritizing tasks, encouraging problem-solving, and supporting team members' career development. Effectively communicate company objectives to staff through monthly training and delegation. Analyze financial reports, monitor vacancy turn-around, and participate in the preparation of annual budgets. Other Responsibilities: Maximize revenue generation by ensuring that sites possess the necessary tools and appropriate pricing structures to fulfill their responsibilities. Support and coordinate with various support teams to ensure technology and infrastructure projects and services are well documented, supported, and managed. Ensure staff members participate in company-provided training, such as fair housing and safety. Knowledge, Skills, and Abilities: Ability to manage multiple residential assets through leadership and development of a proficient on-site team. Strong knowledge of organizational and community policies and procedures, Fair Housing regulations, Tenant Landlord laws, and HUD policies. Proven professional verbal and written communication skills. Proficiency in property management software, EIV, and standard office applications. Ability to work with diverse populations and sensitive issues facing various demographic groups. Minimum Qualifications Required: Bachelor's Degree in Business or related field preferred. 5+ years of progressive experience in multifamily property management, including conventional or affordable housing and Section 8 Multi-Family Housing. Experience managing a portfolio of 4 or more multifamily buildings and/or 1,000 units. Preferred Certifications: Certified Property Manager (CPM) or Certified Apartment Portfolio Supervisor (CAPS) Certified Professional of Occupancy (CPO) and/or Certified Occupancy Specialist (COS) preferred. Property Management Certification a plus. Computer Skills: Ability to become proficient in various property management software, RealPage, Knock, MS Office and other standard office applications. Physical Requirements Significant travel throughout assigned region required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Working Conditions Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, but may be performed periodically in disaster services areas and camp settings.

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