Safran companies
AOG Sales Order Admin 2
Safran companies, Garden Grove, California, United States, 92641
Company:
Safran CabinJob field:
Customer services and supportLocation:
Garden Grove, California, United StatesContract type:
PermanentContract duration:
Full-timeRequired degree:
High School Diploma/GED EquivalentRequired experience:
More than 3 yearsSpoken language(s):
English FluentSalary range:
$40,660 - $63,900 USDThe AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. The AOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.Summary of Duties:
Ensure sales orders are processed accurately and entered within a timely manner using company ERP systemPartner with the Integrated Project Team (IPT) to ensure customer orders are processed correctlyValidate entered order information by checking against customer purchase ordersMaintain a PO entry tracker to provide visibility to the Contracts and Accounting teamsReview aging report weekly, provide updates to the Accounts Receivable department regarding past dues accountsMake sure AOG orders shipped out in time.Manage incoming emails and follow up closely with customersCoordinate with internal teams and department to expedite ordersWork for RMA and claimsOther job duties as determined based on level of administratorComplementary Description
The expected salary range for this position is between $40,660 - $63,900 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.At Safran, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.Job Requirements
Education:
High school diploma required; Bachelor's degree preferredExperience:
4-5 years of data entry and customer service experienceComputer:
Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.Other Skills:
High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Order entry and detail-oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines. Basic Accounting knowledge. Ability to work productively and independently.Working condition required:
Willing to work in flexible schedules including weekends and holidaysDescription:
Mid/Intermediate-Level position within job role.
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Safran CabinJob field:
Customer services and supportLocation:
Garden Grove, California, United StatesContract type:
PermanentContract duration:
Full-timeRequired degree:
High School Diploma/GED EquivalentRequired experience:
More than 3 yearsSpoken language(s):
English FluentSalary range:
$40,660 - $63,900 USDThe AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. The AOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.Summary of Duties:
Ensure sales orders are processed accurately and entered within a timely manner using company ERP systemPartner with the Integrated Project Team (IPT) to ensure customer orders are processed correctlyValidate entered order information by checking against customer purchase ordersMaintain a PO entry tracker to provide visibility to the Contracts and Accounting teamsReview aging report weekly, provide updates to the Accounts Receivable department regarding past dues accountsMake sure AOG orders shipped out in time.Manage incoming emails and follow up closely with customersCoordinate with internal teams and department to expedite ordersWork for RMA and claimsOther job duties as determined based on level of administratorComplementary Description
The expected salary range for this position is between $40,660 - $63,900 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.At Safran, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.Job Requirements
Education:
High school diploma required; Bachelor's degree preferredExperience:
4-5 years of data entry and customer service experienceComputer:
Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.Other Skills:
High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Order entry and detail-oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines. Basic Accounting knowledge. Ability to work productively and independently.Working condition required:
Willing to work in flexible schedules including weekends and holidaysDescription:
Mid/Intermediate-Level position within job role.
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