Ford Motor Company
Atlassian Technical Strategy Director
Ford Motor Company, Honolulu, Hawaii, United States, 96814
Ford Motor Company - Atlassian Technical Strategy Director - Honolulu, Hawaii
We are seeking an experienced, strategic thinker and technically proficient Director of Atlassian Products to lead the setup, management, and optimization of our Atlassian suite. This role will ensure that our Atlassian tools, including Jira, Confluence, Jira Service Management, and others, are implemented correctly from the start and continuously improved to meet the evolving needs of our entire organization.Responsibilities:Strategic Planning:
Develop and execute a comprehensive strategy for the deployment and management of Atlassian products across all business units.Align Atlassian product strategy with the company’s overall business goals and digital transformation initiatives.Advocate for the adoption of Atlassian tools as a central part of the organization’s collaboration and productivity strategy.Champion and make ‘System of work’ vision reality across Ford Motor Company.
Setup and Implementation:
Lead the initial setup, configuration, and customization of Atlassian tools, ensuring best practices and security standards are followed.Design and implement complex workflows, custom fields, dashboards, and automation rules tailored to the needs of various departments.Oversee Cloud migration for Confluence and ensure seamless transition to Atlassian products with minimal disruption.
Technical Management and Optimization:
Lead the team who will continuously monitor and optimize the performance, scalability, and reliability of Atlassian tools.Manage Atlassian product instances, including upgrades, patches, and maintenance tasks.Implement and enforce governance policies, standards, and procedures for the use of Atlassian products.Develop and maintain integrations between Atlassian products and other enterprise systems.Configure and manage Atlassian plugins and marketplace add-ons to extend product capabilities.Perform regular audits of Atlassian environments to ensure data integrity, security, and compliance.
Collaboration and Communication:
Work closely with cross-functional teams to understand their requirements and provide tailored solutions.Serve as the primary point of contact for all Atlassian-related inquiries and issues.Facilitate workshops, training sessions, and user group meetings to promote best practices and drive tool adoption.
Innovation and Continuous Improvement:
Connect with other Fortune 500 companies and learn from their best practices.Stay updated on the latest Atlassian product updates, features, plugins, and best practices.Propose and implement continuous improvements to existing workflows, processes, and tool configurations.
Global Support Organization:
Set up and manage a 24x7 global support organization for Atlassian products.Establish and maintain a 'Hub and Spoke' support model.Lead Hub activities, including incident management, problem resolution, and escalation processes.
Minimum Requirements:8+ years of progressive hands-on experience with Atlassian products.Proven track record of successfully setting up, customizing, and managing Atlassian tools in a large organization.Experience in Portfolio/project management, software development, or IT operations.Experience in setting up and managing a global support organization.Experience in ITIL processes/frameworks.Technical Skills:Deep understanding of the Atlassian product suite.Strong portfolio, project management, and organizational skills.Excellent problem-solving and analytical abilities.Strategic and Interpersonal Skills:Effective communication and interpersonal skills.Ability to lead cross-functional teams and drive collaboration.Strong strategic thinking and vision.Preferred Certifications:Atlassian Certified Confluence AdministratorAtlassian Certified in Agile Development with Jira SoftwareAtlassian Certified in Jira Service ManagementYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like:Immediate medical, dental, and prescription drug coverageFlexible family care, parental leave, and new parent ramp-up programsVehicle discount program for employees and family membersPaid time off for individual and team community serviceA generous schedule of paid holidaysPaid time off and the option to purchase additional vacation time.Visa sponsorship is available for this position.Relocation (if desired) is available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce.
#J-18808-Ljbffr
We are seeking an experienced, strategic thinker and technically proficient Director of Atlassian Products to lead the setup, management, and optimization of our Atlassian suite. This role will ensure that our Atlassian tools, including Jira, Confluence, Jira Service Management, and others, are implemented correctly from the start and continuously improved to meet the evolving needs of our entire organization.Responsibilities:Strategic Planning:
Develop and execute a comprehensive strategy for the deployment and management of Atlassian products across all business units.Align Atlassian product strategy with the company’s overall business goals and digital transformation initiatives.Advocate for the adoption of Atlassian tools as a central part of the organization’s collaboration and productivity strategy.Champion and make ‘System of work’ vision reality across Ford Motor Company.
Setup and Implementation:
Lead the initial setup, configuration, and customization of Atlassian tools, ensuring best practices and security standards are followed.Design and implement complex workflows, custom fields, dashboards, and automation rules tailored to the needs of various departments.Oversee Cloud migration for Confluence and ensure seamless transition to Atlassian products with minimal disruption.
Technical Management and Optimization:
Lead the team who will continuously monitor and optimize the performance, scalability, and reliability of Atlassian tools.Manage Atlassian product instances, including upgrades, patches, and maintenance tasks.Implement and enforce governance policies, standards, and procedures for the use of Atlassian products.Develop and maintain integrations between Atlassian products and other enterprise systems.Configure and manage Atlassian plugins and marketplace add-ons to extend product capabilities.Perform regular audits of Atlassian environments to ensure data integrity, security, and compliance.
Collaboration and Communication:
Work closely with cross-functional teams to understand their requirements and provide tailored solutions.Serve as the primary point of contact for all Atlassian-related inquiries and issues.Facilitate workshops, training sessions, and user group meetings to promote best practices and drive tool adoption.
Innovation and Continuous Improvement:
Connect with other Fortune 500 companies and learn from their best practices.Stay updated on the latest Atlassian product updates, features, plugins, and best practices.Propose and implement continuous improvements to existing workflows, processes, and tool configurations.
Global Support Organization:
Set up and manage a 24x7 global support organization for Atlassian products.Establish and maintain a 'Hub and Spoke' support model.Lead Hub activities, including incident management, problem resolution, and escalation processes.
Minimum Requirements:8+ years of progressive hands-on experience with Atlassian products.Proven track record of successfully setting up, customizing, and managing Atlassian tools in a large organization.Experience in Portfolio/project management, software development, or IT operations.Experience in setting up and managing a global support organization.Experience in ITIL processes/frameworks.Technical Skills:Deep understanding of the Atlassian product suite.Strong portfolio, project management, and organizational skills.Excellent problem-solving and analytical abilities.Strategic and Interpersonal Skills:Effective communication and interpersonal skills.Ability to lead cross-functional teams and drive collaboration.Strong strategic thinking and vision.Preferred Certifications:Atlassian Certified Confluence AdministratorAtlassian Certified in Agile Development with Jira SoftwareAtlassian Certified in Jira Service ManagementYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like:Immediate medical, dental, and prescription drug coverageFlexible family care, parental leave, and new parent ramp-up programsVehicle discount program for employees and family membersPaid time off for individual and team community serviceA generous schedule of paid holidaysPaid time off and the option to purchase additional vacation time.Visa sponsorship is available for this position.Relocation (if desired) is available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce.
#J-18808-Ljbffr