State of Alaska
Protective Services Specialist 1/2 - Juneau (PCN 063025M)
State of Alaska, Juneau, Alaska, us, 99812
This position is open to All Applicants.
The Department of Family and Community Services,
Office of Children's Services (OCS) isrecruiting for full-time
Protective Service Specialist 1/2
located in Juneau, Alaska.
This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.
It is recommended that you apply for all levels if you are qualified.Protective Services Specialist 1:
$29.05/hourly
Protective Services Specialist 2:
$33.42/hourly
What You Will Be Doing
:As a Protective Service Specialist (PSS), you will be responsible for child protection services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case-carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. A PSS will develop plans to ensure child safety while assisting parents in addressing their protective factors, help place children with a relative or a licensed foster home when applicable, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, make frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and offer referrals to other service providers and agencies.
Our Organization, Mission, and Culture:The Mission of the Office of Children's Services is: Ensuring the safety, permanency, and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
The
Office of Children's Services
is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.
Benefits of Joining Our Team :Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.
Working Environment You Can Expect:The Juneau Field Office is in the heart of the Mendenhall Valley, conveniently located near shops, restaurants, and the bus line. We serve the City of Juneau and outlying communities near Juneau. The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends as well as on weekdays, so overtime and on-call work are expected. Travel may be frequent or minimal, and may involve small aircraft and overnight stays in outlying areas.
We Are Seeking a Candidate With the Following Competencies:
Decision Making : Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Advocacy : Develops and presents the client’s, patients, and/or customer’s interests in all matters.Teamwork : Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.Stress Tolerance : Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
Special Note:
All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.Relocation reimbursement costs may be provided by the State of Alaska.For positions in this job class, a child protective history check will be performed.The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Minimum Qualifications:
Any combination of education and/or experience that provides the applicant with competencies in:Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities.Customer Service:
Works with clients and customers to assess their needs, provide information or assistance.Integrity/Honesty:
Contributes to maintaining the integrity of the organization.Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others.Oral Communication:
Expresses information effectively, taking into account the audience.Writing:
Communicates information in a succinct and organized manner.
FLEXIBLE STAFFING:This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies.
APPLICATION NOTICE:You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
EEO STATEMENT:The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711.#J-18808-Ljbffr
The Department of Family and Community Services,
Office of Children's Services (OCS) isrecruiting for full-time
Protective Service Specialist 1/2
located in Juneau, Alaska.
This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.
It is recommended that you apply for all levels if you are qualified.Protective Services Specialist 1:
$29.05/hourly
Protective Services Specialist 2:
$33.42/hourly
What You Will Be Doing
:As a Protective Service Specialist (PSS), you will be responsible for child protection services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case-carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. A PSS will develop plans to ensure child safety while assisting parents in addressing their protective factors, help place children with a relative or a licensed foster home when applicable, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, make frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and offer referrals to other service providers and agencies.
Our Organization, Mission, and Culture:The Mission of the Office of Children's Services is: Ensuring the safety, permanency, and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
The
Office of Children's Services
is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.
Benefits of Joining Our Team :Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.
Working Environment You Can Expect:The Juneau Field Office is in the heart of the Mendenhall Valley, conveniently located near shops, restaurants, and the bus line. We serve the City of Juneau and outlying communities near Juneau. The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends as well as on weekdays, so overtime and on-call work are expected. Travel may be frequent or minimal, and may involve small aircraft and overnight stays in outlying areas.
We Are Seeking a Candidate With the Following Competencies:
Decision Making : Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Advocacy : Develops and presents the client’s, patients, and/or customer’s interests in all matters.Teamwork : Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.Stress Tolerance : Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
Special Note:
All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.Relocation reimbursement costs may be provided by the State of Alaska.For positions in this job class, a child protective history check will be performed.The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Minimum Qualifications:
Any combination of education and/or experience that provides the applicant with competencies in:Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities.Customer Service:
Works with clients and customers to assess their needs, provide information or assistance.Integrity/Honesty:
Contributes to maintaining the integrity of the organization.Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others.Oral Communication:
Expresses information effectively, taking into account the audience.Writing:
Communicates information in a succinct and organized manner.
FLEXIBLE STAFFING:This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies.
APPLICATION NOTICE:You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
EEO STATEMENT:The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711.#J-18808-Ljbffr