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CLevelCrossing

Vice President Human Resources

CLevelCrossing, Chicago, Illinois, United States, 60290


Critical Mass is hiring a Vice President, U.S. Human Resources to join our Global Talent team. Reporting into the Global SVP of Human Resources, this person will be responsible for leading the development and support of all employees across the US for Critical Mass. The Vice President works closely with the global Human Resources team, the global Talent Acquisition team, the Learning and Development team, and the CM Leadership team in each office in the US to ensure that the needs of all employees of Critical Mass are being represented. This person will be responsible for the Career Development of four HR professionals.The VP, HR will champion various HR initiatives including recognition, retention, career development, leadership development, onboarding, and strategic initiatives. The successful candidate will not only have experience in dealing with Human Resources issues and concerns but will also have experience leading and supporting cross-functional teams and dealing with internal stakeholders in remote locations.You will:

Career DevelopmentWork with SVP, Global Human Resources, Talent Acquisition Team, Global HR team, and the Leadership teams across the US to identify opportunities to enhance employee development strategies.Together with the Global Human Resources team, support the timeliness of performance reviews and talent mapping activities.Serve as a strategic partner to global and local leaders with respect to managing internal conflicts, advising on development opportunities, and resolving complex employee relations issues.Provide ongoing support and coaching to career developers while looking for opportunities to enhance current Critical Mass’ programs and policies.Be the spokesperson for the US team of Human Resources, support their development, growth, and successful delivery of Human Resources programs.Compensation & Talent StrategiesWork with the US leads team, Human Resources Managers/Directors, and the SVP, Global Human Resources to identify top-tier talent and devise development, retention, and engagement strategies.Lead and coordinate efforts with the HR team to ensure appropriate new-hire information is obtained and employee changes, promotions, and increases are executed and communicated.Investigate and resolve complex employee relations issues and partner with the SVP, Global Human Resources and office leadership where appropriate.Support overall organizational staff planning and strategy, working closely with the SVP, Global Human Resources and discipline leads.Policies & ProgramsLead the regular review of Critical Mass’ policies and programs to identify opportunities for enhancing the policies to ensure we are meeting the needs of our employees.Educate employees on appropriate interpretation of policies and programs as well as communicate any updates or changes.Learning & DevelopmentPartner with our internal L&D team to identify learning opportunities for all levels of staff.You have:

Minimum 10 years’ experience in a digital agency or software development environment, with at least 3 - 5 years of senior human resources leadership and management experience.Demonstrated ability building trust and confidence at multiple levels in an organization.Demonstrated ability driving pragmatic decision-making in a collaborative, fast-paced, team-based environment.Proven experience leading, delegating, motivating, mentoring, and building teams.Proven experience dealing with conflict, difficult situations, and challenging personalities.Demonstrated knowledge of project and business management principles, methods, and techniques.Ability to strategically and tactically organize and structure operational activities.Demonstrated skills and experience in mediation, negotiation, and presentation.

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