Agency Account Director

Mod Op is a 360-degree, full-service advertising agency with offices in New York, Los Angeles, Miami, Portland, Dallas, Kansas City, and Panama City, Panama. We believe in teamwork, client collaboration, powerful storytelling, stunning design, and thoughtful problem-solving. We have a wide array of capabilities and provide strategy, brand development, campaign ideation, and production across all channels. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We are committed to process, working smart and enjoying the work we do.The Account Director performs a combination of duties mainly related to leveraging Mod Op’s expertise and offerings to positively impact our clients’ business objectives. The Account Director is responsible for the strategic leadership of their assigned accounts and for setting goals and measuring the effectiveness of all Client/Agency programs. They are expected to develop senior-level, long-term relationships with clients while furthering Agency goals.Essential Functions:Serve as the primary relationship point of contact for assigned clients with responsibility for client satisfaction, retention, and growth.Develop and oversee the planning, development, and execution for assigned accounts.Proactively identify and implement business-building ideas regularly.Develop a deep understanding of clients’ business, markets, and customers to provide more valuable counsel.Prepare strategic plans along with budgets, compensation models, and timelines.Ensure the timely and successful delivery of our solutions according to client needs and objectives.Ensure Client/Agency compensation is fair and tracked for accuracy.Perpetuate Agency vision and culture with all team members.Initiate Agency programs to meet or exceed goals.Clearly communicate the progress to internal and external stakeholders.Prepare reports on program effectiveness and client account status.Requirements:Seven to ten years of related work experience.Proven senior-level experience in agency account management.Experience across the spectrum of marketing communications disciplines.Proven ability to expand relationships with clients.Experience in creating, controlling, and maintaining budgets.Excellent organizational and leadership skills.Excellent listening, negotiation, and presentation skills.Strong verbal and written communication skills.

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