Guidehouse
ServiceNow Senior Business Analyst
Guidehouse, Mc Lean, Virginia, us, 22107
Job Family
SAAS/PAAS/Cloud ConsultingTravel Required
Up to 25%Clearance Required
Ability to Obtain Public TrustWhat You Will Do
As a ServiceNow Sr. Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while supporting training, testing and change management activities.What You Will Need
4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solutionAbility to develop and execute test scripts during User Acceptance Testing (UAT) with application end-usersAbility to develop strong on-site and remote team and client relationshipsExcellent verbal and written communication skills including presentation skillsExperienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designExperience implementing systems using the Agile methodologyAbility to obtain a Secret security clearanceBA or BS degree or equivalent experienceUS CitizenWhat Would Be Nice To Have
Certified Systems Administrator (CSA) or other ServiceNow certificationsCertified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum MasterThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.MA, MBA or MS degreeWhat We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits Include
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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SAAS/PAAS/Cloud ConsultingTravel Required
Up to 25%Clearance Required
Ability to Obtain Public TrustWhat You Will Do
As a ServiceNow Sr. Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while supporting training, testing and change management activities.What You Will Need
4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solutionAbility to develop and execute test scripts during User Acceptance Testing (UAT) with application end-usersAbility to develop strong on-site and remote team and client relationshipsExcellent verbal and written communication skills including presentation skillsExperienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designExperience implementing systems using the Agile methodologyAbility to obtain a Secret security clearanceBA or BS degree or equivalent experienceUS CitizenWhat Would Be Nice To Have
Certified Systems Administrator (CSA) or other ServiceNow certificationsCertified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum MasterThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.MA, MBA or MS degreeWhat We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits Include
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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