Guidehouse
ServiceNow Business Analyst
Guidehouse, Mc Lean, Virginia, us, 22107
Job Family:
SAAS/PAAS/Cloud ConsultingTravel Required:
Up to 10%Clearance Required:
Active SecretWhat You Will Do
As a ServiceNow Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while supporting training, testing, and change management activities.What You Will Need
4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solutionAbility to develop and execute test scripts during User Acceptance Testing (UAT) with application end-usersAbility to develop strong on-site and remote team and client relationshipsExcellent verbal and written communication skills including presentation skillsExperienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designExperience implementing systems using the Agile methodologyAbility to obtain a Public Trust security clearanceBA or BS degreeWhat Would Be Nice To Have
Certified Systems Administrator (CSA) or other ServiceNow certificationsCertified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum MasterThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.Compensation may vary based on education, skills, experience, and location. Selected candidate must be local and able to work from one of the following offices: Tysons, VA (HQ); Washington DC as needed. Client meetings may be required in-person. This is an exempt level role that may require more than 40 hours of work per week. Selected Candidate must be able to work Eastern Standard Hours. The annual salary range for this position is $86,100.00-$172,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits Include
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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SAAS/PAAS/Cloud ConsultingTravel Required:
Up to 10%Clearance Required:
Active SecretWhat You Will Do
As a ServiceNow Business Analyst, you'll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria. You'll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while supporting training, testing, and change management activities.What You Will Need
4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solutionAbility to develop and execute test scripts during User Acceptance Testing (UAT) with application end-usersAbility to develop strong on-site and remote team and client relationshipsExcellent verbal and written communication skills including presentation skillsExperienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designExperience implementing systems using the Agile methodologyAbility to obtain a Public Trust security clearanceBA or BS degreeWhat Would Be Nice To Have
Certified Systems Administrator (CSA) or other ServiceNow certificationsCertified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum MasterThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.Compensation may vary based on education, skills, experience, and location. Selected candidate must be local and able to work from one of the following offices: Tysons, VA (HQ); Washington DC as needed. Client meetings may be required in-person. This is an exempt level role that may require more than 40 hours of work per week. Selected Candidate must be able to work Eastern Standard Hours. The annual salary range for this position is $86,100.00-$172,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits Include
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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