General Motors
GM Envolve Account Executive - Service (WR)
General Motors, Washington, District of Columbia, us, 20022
Job Description
Remote:
This position does not require employee to be on-site full-time to perform most effectively. This position requires an employee to cover territory visits to customers in a reoccurring frequency.The selected candidate will assume territorial responsibility in OR, WA, ID, MT and be located within any of the listed States:WashingtonOregonThe GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations, product problem resolution, and sales support. This group consists of both field and central office employees, and is responsible for meeting the service needs of high volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customer’s fleet.
The Account Executive - Service is expected to meet or exceed customers’ expectations by ensuring that their customer’s service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.Responsibilities include:Establish positive, productive business relationships with accountsProvide prompt service support for accounts to minimize vehicle downtimeEstablish productive working relationships with internal and external resourcesConduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales ManagersSupport local field sales activitiesProvide interface support between retail dealerships and fleet customersEstablish GM Warranty In-Shop agreements with key accounts and administer warranty expenseSkills and Experiences:
Bachelor’s degree or equivalent job experience required5+ years B2B sales and/or account management experienceAbility to build strong relationships and influence business partnersStrong organization and planning skillsAbility to balance conflicting priorities while maintaining effectivenessOutstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openlyAbility to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguitySkilled in the use of Microsoft Word, Excel, PowerPointTravel required. Must be able to travel up to 50%-75% within assigned regionCompensation:The expected base compensation for this role is: ($90,223 - $144,123). Actual base compensation within the identified range will vary based on factors relevant to the position.Bonus Potential:
An incentive pay program offers payouts based on company performance, job level, and individual performance.Benefits:GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics.
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Remote:
This position does not require employee to be on-site full-time to perform most effectively. This position requires an employee to cover territory visits to customers in a reoccurring frequency.The selected candidate will assume territorial responsibility in OR, WA, ID, MT and be located within any of the listed States:WashingtonOregonThe GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations, product problem resolution, and sales support. This group consists of both field and central office employees, and is responsible for meeting the service needs of high volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customer’s fleet.
The Account Executive - Service is expected to meet or exceed customers’ expectations by ensuring that their customer’s service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.Responsibilities include:Establish positive, productive business relationships with accountsProvide prompt service support for accounts to minimize vehicle downtimeEstablish productive working relationships with internal and external resourcesConduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales ManagersSupport local field sales activitiesProvide interface support between retail dealerships and fleet customersEstablish GM Warranty In-Shop agreements with key accounts and administer warranty expenseSkills and Experiences:
Bachelor’s degree or equivalent job experience required5+ years B2B sales and/or account management experienceAbility to build strong relationships and influence business partnersStrong organization and planning skillsAbility to balance conflicting priorities while maintaining effectivenessOutstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openlyAbility to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguitySkilled in the use of Microsoft Word, Excel, PowerPointTravel required. Must be able to travel up to 50%-75% within assigned regionCompensation:The expected base compensation for this role is: ($90,223 - $144,123). Actual base compensation within the identified range will vary based on factors relevant to the position.Bonus Potential:
An incentive pay program offers payouts based on company performance, job level, and individual performance.Benefits:GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics.
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