Appeals Officer (12 MONTH REGISTER) DIRECT HIRE Amended

WHAT IS THE "APPEALS (AP)" DIVISION?A description of the business units can be found at:Vacancies will be filled in the following specialty areas:Independent Office of AppealsCase and Operations SupportSpecialized Exam Prog and RefCollection AppealsExamination AppealsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager. This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects; and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback.Communicates and fosters dialogue with peers, customers and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.Conditions of EmploymentTelework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector. You must meet the following requirements by the closing date of this announcement.SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of tax laws and regulations.OR

One year of graduate education in a related field of study.OR

Superior Academic Achievement.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-11:

Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-12:

To be eligible for this position at this grade level, you must meet the requirements below.SPECIALIZED EXPERIENCE: GS-13:

To be eligible for this position at this grade level, you must meet the requirements below.SPECIALIZED EXPERIENCE: GS-14:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-15:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Online Application

- QuestionnaireEducation

- See Education Section aboveRegistration/License (If Applicable)

- active, current registration/licenseHigh School Diploma

(or equivalent)How to ApplyThis Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice.

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