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ESR Healthcare

Sr vp operations hospitality Gaithersburg MD

ESR Healthcare, Gaithersburg, Maryland, us, 20883


Sr VP Operations HospitalityGaithersburg, MD

Experience level:

ExecutiveExperience required:

10 YearsEducation level:

Bachelor’s degreeJob function:

Strategy/PlanningIndustry:

HospitalityCompensation:

$191,000 - $200,000Total position:

1Relocation assistance:

No

Job Description

The Seniors Segment has an exciting opportunity for a Senior Regional Vice President, Operations for our East Coast Region of the U.S.

***This is a Remote leadership role with 50% or more travel as needed. Candidates must live in the Northeast Region of the United States.***

Reporting to the COO, the Regional Vice President, Operations will lead the strategic and business planning and management for operations of our Seniors Segment. The Regional VP will provide leadership and direction for all business aspects within the assigned territory including account operations, growth, retention, District Manager development and training, and financial growth and accountability. The role focuses on client relationship management, business retention, and new business development functions.

Key Responsibilities:

Develop the business strategy aligned with the overall segment business strategy; advise the segment on achieving profitable growth through business development.

Demonstrate the strategic value of Sodexo to regional clients/prospects by bringing targeted solutions from Sodexo’s full portfolio of services.

Develop and maintain a strong web of influence in client organizations within the region (e.g., CEO, COO, CNO, CFO, Board) to ensure strong retention and identify new business opportunities.

Ensure regional goals and objectives are met or exceeded by providing leadership, management, and oversight necessary for effective growth.

Lead the development and execution of client strategies and account plans that drive margin growth leading to higher retention.

Drive an evolving culture focused on excellence in implementing core services with strong execution in standards, compliance, and accountability.

Analyze operational strategy and 5-year plan to ensure growth strategy is consistent with gaps and aligned with the overall business plan.

Review and analyze financial statements, operating reports, and budget variance reports to enhance the development of the new model.

Responsible for contract renewals, negotiations, and investments.

Responsible for regional communications and marketing plans.

Responsible for innovation ideation to expand Sodexo’s solutions set for current and prospective clients.

Ideal Candidates will possess:

Track record of establishing best-in-class operational excellence to drive business results within a region.

Ability to establish organizational protocols and systems to identify client issues, trends, and opportunities.

Top-notch leadership with demonstrated positive business results by driving significant revenue.

Adept ability in creating meaningful relationships that lead to growth for Sodexo.

Presence and gravitas to present confidently with C-suite clients and in industry forums.

Dynamic leadership with a positive reputation and success in profitably building a scaled business.

Proven track record of developing talent with a focus on skillsets and creating a culture of development.

Strong collaboration skills with demonstrated abilities to foster ideas across functions.

Responsibilities:

Lead all activities and teams for a specific activity sector or geographic area in a regional segment.

Achieve economic and commercial performance while managing talent.

Deliver on our Quality-of-Life positioning and achieve a safe working environment.

Develop and implement the segment strategy to deliver sustainable, profitable growth.

Manage the division Sales team to ensure targets are met through solutions selling.

Manage and develop the division talent in collaboration with HR and segment leadership.

Qualifications:

Basic Education Requirement - Bachelor's degree or equivalent experience.

Basic Management Experience - 10 years.

Basic Functional Experience - 10 years of multi-unit, support, or strategic leadership experience.

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