Best Buy
Senior Director, Product Management - Mobile App Growth Strategy
Best Buy, Minneapolis, Minnesota, United States, 55400
Best Buy
is seeking a
Senior Director of Product Management
to join the
Mobile App Growth Strategy
team to lead high performing teams of Product Managers serving the Customer Relationship and Engagement Technology organization.As a Senior Director of Product Management, you will be building and leading empowered teams that partner with key internal teams, engage in customer research, execute data-driven prioritization to design, build, and launch initiatives driving supporting both customer needs and business objectives and key results. This leadership position will tap into your talents from incubating new products to investing in existing products. You will work with enterprise leaders to align on the most valuable product outcomes. You will support the adoption of product management practices, foster inclusive leadership, and pioneer new ways of working.If you are an advocate for users, a creative problem solver, and an impactful leader, you are an ideal candidate for this role. Every day you will play a key role in shaping the future of how Best Buy is disrupting retail and empowering your teams to deliver innovative and human-centered customer experiences.At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.The Mobile App Growth Strategy team is focused on deepening customer relationships by building best-in-class omnichannel mobile App experiences, with a focus on driving app adoption and elevating experiences to drive engagement with the app. As the Senior Director of this team, you will own creating and delivering against the vision, strategy, and tactics for driving Best Buy consumer app downloads and for building iOS and Android app experiences that significantly improve the value proposition for engaging with Best Buy through the mobile app. You will lead a team of product managers and partner with stakeholders across our technology, marketing, retail, operations, loyalty, ecommerce, CRM and merchant teams to help solve real customer problems and drive business results.What You’ll Do
Craft and drive complex product(s) and experience vision across a matrixed organizationProficiently lead long term vision strategically aligned to the organizational goalsMastery in translating business needs into customer goals and featuresDemonstrate mastery in both crafting the strategy and overall execution for a highly complex product line or multiple product linesDeliver against core customer value propositions and Best Buy's strategic and financial goalsDemonstrate empathy for the customer and steer discussions to how to build customer trustReduce system constraints (resource, financial, technology) to build long-term customer engagement and brand loveDemonstrate the test / learn / iterate mindsetDemonstrate an innovative mindset and find ways to push through adversity.Analyze product performance through qualitative and quantitative analysis tools and processesMaintain an in-depth knowledge of the retail industry, customer, and technology trendsBasic Qualifications
8 years of Product Management experience, OR experience working with development, User experience, Strategy, or related5 years of experience with direct people management and team management5 years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related5 years of experience with large retailers leading commerce capabilities and experiencesBachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent experiencePreferred Qualifications
12 years of Product Management experience, OR experience working with Development, User Experience, Strategy, or related8 years of experience with direct people management and team managementWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially at key moments in your life. Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
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is seeking a
Senior Director of Product Management
to join the
Mobile App Growth Strategy
team to lead high performing teams of Product Managers serving the Customer Relationship and Engagement Technology organization.As a Senior Director of Product Management, you will be building and leading empowered teams that partner with key internal teams, engage in customer research, execute data-driven prioritization to design, build, and launch initiatives driving supporting both customer needs and business objectives and key results. This leadership position will tap into your talents from incubating new products to investing in existing products. You will work with enterprise leaders to align on the most valuable product outcomes. You will support the adoption of product management practices, foster inclusive leadership, and pioneer new ways of working.If you are an advocate for users, a creative problem solver, and an impactful leader, you are an ideal candidate for this role. Every day you will play a key role in shaping the future of how Best Buy is disrupting retail and empowering your teams to deliver innovative and human-centered customer experiences.At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.The Mobile App Growth Strategy team is focused on deepening customer relationships by building best-in-class omnichannel mobile App experiences, with a focus on driving app adoption and elevating experiences to drive engagement with the app. As the Senior Director of this team, you will own creating and delivering against the vision, strategy, and tactics for driving Best Buy consumer app downloads and for building iOS and Android app experiences that significantly improve the value proposition for engaging with Best Buy through the mobile app. You will lead a team of product managers and partner with stakeholders across our technology, marketing, retail, operations, loyalty, ecommerce, CRM and merchant teams to help solve real customer problems and drive business results.What You’ll Do
Craft and drive complex product(s) and experience vision across a matrixed organizationProficiently lead long term vision strategically aligned to the organizational goalsMastery in translating business needs into customer goals and featuresDemonstrate mastery in both crafting the strategy and overall execution for a highly complex product line or multiple product linesDeliver against core customer value propositions and Best Buy's strategic and financial goalsDemonstrate empathy for the customer and steer discussions to how to build customer trustReduce system constraints (resource, financial, technology) to build long-term customer engagement and brand loveDemonstrate the test / learn / iterate mindsetDemonstrate an innovative mindset and find ways to push through adversity.Analyze product performance through qualitative and quantitative analysis tools and processesMaintain an in-depth knowledge of the retail industry, customer, and technology trendsBasic Qualifications
8 years of Product Management experience, OR experience working with development, User experience, Strategy, or related5 years of experience with direct people management and team management5 years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related5 years of experience with large retailers leading commerce capabilities and experiencesBachelor's or advanced degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent experiencePreferred Qualifications
12 years of Product Management experience, OR experience working with Development, User Experience, Strategy, or related8 years of experience with direct people management and team managementWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially at key moments in your life. Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
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