Slash
Customer Success Advisor (EST)
Slash, San Francisco, California, United States, 94199
[Full Time] Customer Success Advisor (EST) at Slash (United States)
| BEAMSTART JobsCustomer Success Advisor (EST)
Slash United StatesDate Posted: 16 Aug, 2023Work Location: San Francisco, United StatesSalary Offered: $40000 — $60000 yearlyJob Type: Full TimeExperience Required: 1+ yearsRemote Work: YesVacancies: 1 availableWhat you’ll be doing:Support subscribers with general questions, technical concerns, and subscription requestsWork with product and business teams to incorporate customer feedback in order to constantly improve our productOrganize and execute your inbox, tasks, and objectives with our internal tool stackDiligently follow through with proper documentation after handling customer concernsWork and effectively communicate in a dynamic and fast-moving environment across engineering, product, risk, growth and go-to-market to develop product and system specifications, metrics, KPIs and support procedures9 a.m. - 6 p.m.We’re looking for someone who:Has excellent written and verbal communicationWants to learn and get better every dayIs not afraid of ambiguity and exercises excellent judgmentDesire to work in a fast-paced environment, continuously grow, and master your craftAlignment with Slash’s core mission of helping our customers make more moneyFamiliarity with customer communication tools appreciated (Intercom, CRM, Analytics tools)Passion for, or curiosity to learn, financial technologyWhat's in it for You:Opportunity for high growthHigh autonomy + ownership cultureComprehensive health + benefits planUnlimited VacationLocation: EST Timezone only (US & Canada)About Slash
The bank for young solo entrepreneurs.
Company Size:
11 - 50 PeopleYear Founded:
2020Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr
| BEAMSTART JobsCustomer Success Advisor (EST)
Slash United StatesDate Posted: 16 Aug, 2023Work Location: San Francisco, United StatesSalary Offered: $40000 — $60000 yearlyJob Type: Full TimeExperience Required: 1+ yearsRemote Work: YesVacancies: 1 availableWhat you’ll be doing:Support subscribers with general questions, technical concerns, and subscription requestsWork with product and business teams to incorporate customer feedback in order to constantly improve our productOrganize and execute your inbox, tasks, and objectives with our internal tool stackDiligently follow through with proper documentation after handling customer concernsWork and effectively communicate in a dynamic and fast-moving environment across engineering, product, risk, growth and go-to-market to develop product and system specifications, metrics, KPIs and support procedures9 a.m. - 6 p.m.We’re looking for someone who:Has excellent written and verbal communicationWants to learn and get better every dayIs not afraid of ambiguity and exercises excellent judgmentDesire to work in a fast-paced environment, continuously grow, and master your craftAlignment with Slash’s core mission of helping our customers make more moneyFamiliarity with customer communication tools appreciated (Intercom, CRM, Analytics tools)Passion for, or curiosity to learn, financial technologyWhat's in it for You:Opportunity for high growthHigh autonomy + ownership cultureComprehensive health + benefits planUnlimited VacationLocation: EST Timezone only (US & Canada)About Slash
The bank for young solo entrepreneurs.
Company Size:
11 - 50 PeopleYear Founded:
2020Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr