FNIC Trusted insurance advisors
Account Manager, Employee Benefits
FNIC Trusted insurance advisors, Minneapolis, Minnesota, United States, 55400
Are you looking for?
Time back in your day
Flexible schedule including work-from-home options
Paid time off
Fun working environment
Tuition reimbursement
Growth & development
FNIC is seeking a
Account Manager or Sr. Account Manager, Employee Benefits
who will work with brokers and carriers to provide exceptional service to our clients. The seniority level will be determined by years of experience.
What’s the work like?
You will...
effectively and independently manage customer service accountabilities on an Employee Benefits book of business
assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed
responsible for file setup and quotes for groups
assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs
complete servicing of accounts, including but not limited to utilizing standard proposals, spreadsheets and Power Point presentations, depending upon which product is quoted
promptly invoice all premium-bearing transactions
review policies upon receipt in accordance with agency procedures for timely customer service
review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy
manage renewal process according to agency procedures; review quotes, prepare proposals
promptly respond to customers’ questions and/or requests for assistance
communicate all necessary information to producers, clients, carriers and any other agency team members servicing the account
maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
perform quality reviews as requested by management, and comply with requirements of quality programs
maintain effective working relationships with clients to support business retention and accompany producer to client and carrier meetings as necessary
ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
Okay, so what’s in it for me?
While we expect a lot from our employees at FNIC, we also provide a lot in return.
Competitive Pay:
We strive to pay our employees a competitive market compensation
Benefits:
You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
Dress:
Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life.
Flexibility:
Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
Wellness:
Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
Education:
Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals.
Fun working environment:
Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few!
What do I need to know?
You have to have…
general knowledge of COBRA, HIPAA, FMLA, Medicare, self-funded groups and 5500’s
experience and knowledge of plan designs, rating procedures, and servicing of key/large accounts
knowledge and experience with level and self-funded groups
excellent verbal and written communication skills.
strong organizational skills and ability to multi-task
high degree of proficiency in Microsoft Office products (Word, Excel), electronic mail system, and all other agency automation software
strong respect for confidentiality
ability to establish and maintain effective working relationships with company employees and external contacts
a valid Driver’s License
a resident Life, Sickness, Accident and Health Agent’s license
professional designation of RHU or equivalent or commitment to obtain
High School diploma or equivalent.
minimum of three (3) years in Employee Benefits experience
#J-18808-Ljbffr
Time back in your day
Flexible schedule including work-from-home options
Paid time off
Fun working environment
Tuition reimbursement
Growth & development
FNIC is seeking a
Account Manager or Sr. Account Manager, Employee Benefits
who will work with brokers and carriers to provide exceptional service to our clients. The seniority level will be determined by years of experience.
What’s the work like?
You will...
effectively and independently manage customer service accountabilities on an Employee Benefits book of business
assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed
responsible for file setup and quotes for groups
assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs
complete servicing of accounts, including but not limited to utilizing standard proposals, spreadsheets and Power Point presentations, depending upon which product is quoted
promptly invoice all premium-bearing transactions
review policies upon receipt in accordance with agency procedures for timely customer service
review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy
manage renewal process according to agency procedures; review quotes, prepare proposals
promptly respond to customers’ questions and/or requests for assistance
communicate all necessary information to producers, clients, carriers and any other agency team members servicing the account
maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
perform quality reviews as requested by management, and comply with requirements of quality programs
maintain effective working relationships with clients to support business retention and accompany producer to client and carrier meetings as necessary
ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
Okay, so what’s in it for me?
While we expect a lot from our employees at FNIC, we also provide a lot in return.
Competitive Pay:
We strive to pay our employees a competitive market compensation
Benefits:
You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
Dress:
Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life.
Flexibility:
Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
Wellness:
Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
Education:
Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals.
Fun working environment:
Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few!
What do I need to know?
You have to have…
general knowledge of COBRA, HIPAA, FMLA, Medicare, self-funded groups and 5500’s
experience and knowledge of plan designs, rating procedures, and servicing of key/large accounts
knowledge and experience with level and self-funded groups
excellent verbal and written communication skills.
strong organizational skills and ability to multi-task
high degree of proficiency in Microsoft Office products (Word, Excel), electronic mail system, and all other agency automation software
strong respect for confidentiality
ability to establish and maintain effective working relationships with company employees and external contacts
a valid Driver’s License
a resident Life, Sickness, Accident and Health Agent’s license
professional designation of RHU or equivalent or commitment to obtain
High School diploma or equivalent.
minimum of three (3) years in Employee Benefits experience
#J-18808-Ljbffr