Executive Director, Office of Undergraduate Admissions

Job SummaryThe Executive Director of the Office of Undergraduate Admissions is a leadership position reporting to the Senior Associate Vice President (SAVP) for Enrollment Management and serves as a key member of their leadership team. The Executive Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for San Jose State University. Lead both the admission and student outreach and recruitment (SOAR) teams in the development and implementation of strategic plans, including the creation of actionable goals aligned to the strategic enrollment plan of SJSU. Develop strategies and initiatives to secure and strengthen SJSU's market position as an institution of first choice to prospective students, families, school educators, and community-based organizations. The Executive Director will also provide oversight of the team responsible for the effective recruitment to high school students and their families, community college students; returning students; welcome center; admissions operations including, verifying CSU admission eligibility for residents and nonresidents including international students; reviewing appeals; rendering admission decisions; interdepartmental collaboration; and posting transfer credit. Build collaborative partnerships with the campus and community to build operational efficiencies and support student success that includes other enrollment verticals on the campus, including fully online, self-support, and graduate enrollments as appropriate.In collaboration with key campus stakeholders, provides leadership in developing and delivering high-quality communication and technological tools as well as excellent customer service standards. The Executive Director will take a lead role with institutional IT on how the admissions CRM (Technolutions Slate) and other systems and technologies can serve admissions and campus in terms of data integrity and automated functionality to improve the student experience from the initial point of outreach through enrollment. Furthermore, the Executive Director will engage a team of admission professionals and ensure their development as managers of the various work functions required to run a modern admission office, including the development of process and project management skills, strategic planning, budget management, measurement and accountability, admissions practices and policies, and constituent communications. The Executive Director represents the university and division on internal campus committees.Key ResponsibilitiesMaintains deep knowledge of the federal, state and local political climate and enrollment data trends in order to evaluate the impact on our campus enrollment, and makes appropriate recommendations.Ensures compliance with applicable federal, state, California State University and campus policies and procedures related to outreach and recruitment, undergraduate admission, international undergraduate admission and posting of transfer credit.In order to enhance productivity and ensure efficiencies, the Executive Director will identify and advance the use of technology to further enhance the predictive analytics for San Jose to better plan for each enrollment cycle.Works with appropriate admissions groups to ensure that all international applications are processed, evaluated, admitted, notified and the department meets SEVIS regulations for 1-20s.Collaboratively works with the Director for Student Outreach & Recruitment (SOAR).Plans, implements and evaluates strategies for recruitment and admission to meet university enrollment goals.Collaboratively executes operational and service strategies to achieve enrollment goals, providing strong guidance and clear direction.Knowledge, Skills & AbilitiesAbility to communicate with constituents in a professional and respectful manner.Demonstrated understanding of federal, state, CSU, and SJSU recruitment, admission, international admission, and transfer credit policies and practices.Working knowledge of enrollment services policies and procedures, including Student Information Systems (PeopleSoft), transfer credit articulation agreements, and residency requirements.Demonstrated ability to translate business processes into functional and technical requirements.Demonstrated ability to train and lead Individuals in a team effort to accomplish institutional and divisional goals and objectives.Demonstrated ability to research, understand, and apply a variety of state, federal, CSU, and SJSU policies and procedures.Demonstrated ability to maintain confidentiality and appropriately handle sensitive communications within the university and with external agencies.Required QualificationsBachelor's degree in a related field.Five (5) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach.Preferred QualificationsMaster's Degree in a related field.Seven (7) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach.CompensationClassification: Administrator IIIAnticipated Hiring Range: $12,487/month - $13,200/monthCSU Salary Range: $6,563/month - $21,066/monthThe final hiring salary will be commensurate with experience.San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:

May 20, 2024 through July 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252

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