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Arch Capital Services LLC

Business Analyst

Arch Capital Services LLC, Boston, Massachusetts, us, 02298


The Company

Arch Capital Group Ltd. is a Bermuda-based company that provides insurance, reinsurance, and mortgage insurance on a worldwide basis. Arch Capital Services Inc. provides support and expertise to entities across Arch Capital Group to help them operate effectively and efficiently. Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration, and professional growth. We seek talent that thinks innovatively, values collaboration, and will go the extra mile to serve our customers and develop our company.

Job Summary

The Business Analyst is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The scope of work will include but is not limited to: End-to-end process documentation, review and improvement, operational and management reporting. They will be comfortable dealing with stakeholders at all levels of the business and will be able to quickly build productive working relationships with key counterparts.

If you are passionate about building a strong Product Team to directly unlock business value and energized about solving problems this is the role for you. The individual needs to be hands-on with a solid background and understanding of the Insurance/Reinsurance or financial business.

Responsibilities

Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.Work with stakeholders on devising effective and efficient approaches to achieve project and program objectives.Work with software engineers to ensure that the engineering realization is in accordance with the business specification.Work with the testers to ensure that all software components are tested adequately and participate in Quality Assurance testing as the IT workload requires.Manage requirements risks by proactively tracking and communicating issues and devising methods to mitigate them.Collaborate with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.Liaise with other project and program areas to coordinate interdependencies and resolve issues.Analyze, document, and communicate current state and future state business processes.Support business units in the resolution of in-depth user questions and issues.Maintain a working knowledge of new technology and business analysis standards & practices.

Education And Experience

Knowledge of Property & Casualty Insurance business domain assigned software business systems and/or data warehouse applications.Knowledge of business analysis processes, techniques, and work products.Knowledge and understanding of computer software development, computer terminology, and software applications.Experience in Agile software development processes.Analytical, problem solving and organizational skills.Interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.Strong customer service skills to provide end user/business owner systems support on high level issues.Understanding of how technology impacts business processes.Team player with a proven background of contribution.Excellent interpersonal, documentation, communication, and presentation skills.SQL skills to query SQL databases as well as data structures and data movement.Bachelor’s degree in computer science, Management of Information Systems, Accounting, or related field required.3+ years of experience in a Reinsurance or Insurance organization working on delivering business applications.Experience in Accounting or Finance preferred.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

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