Cosm
Integrations Product Manager
Cosm, Los Angeles, California, United States, 90079
Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
Summary
Cosm is seeking a highly skilled Integrations Product Manager to lead the selection, integration, and operationalization of diverse software tools crucial for powering our user-facing websites, apps, and digital products. This role demands a strong technical background, strategic thinking, and effective collaboration with many stakeholder groups, including the Engineering and Data Platform teams. Succeeding in this role will require a deep understanding of leveraging internal and external tools best to create exceptional user-facing experiences digitally and in Cosm immersive venues. Examples of some of the tools that will be integrated and managed include but are not limited to omnichannel marketing, customer service, analytics, data governance, fraud prevention, identity management, and payment processing tools. You will hold an important role in shaping the foundational tooling and strategy that will position Cosm for success for several years to come.
Responsibilities
Conduct in-depth assessments of tooling capabilities, scalability, and alignment with company goals.Define and communicate goals and KPIs specific to each integrated product.Develop a comprehensive integration strategy for various tools to enhance the functionality and performance of our digital products.Collaborate closely with Engineering and Data Platform teams to understand Cosm’s approach to development, data, and security, using this knowledge to guide the partner selection process and create a more seamless integration process.Oversee the implementation and operationalization of integrated tools, collaborating closely with Product, Engineering, Legal, Marketing and many other teams to ensure selected products meet security, compliance, and performance standards.Manage and update Cosm’s tools and integrations visualizations including diagrams illustrating connectivity between the customer, user-facing platforms, partner tools, and backend systems.Work collaboratively and cross-functionally to ensure strategic alignment as the business evolves.Lead negotiations and communications with potential partners.Cultivate strong relationships with software partners, staying informed of updates, roadmaps, and industry trends and representing those learnings back to Product leadership.Develop and maintain comprehensive documentation for integrated tools and processes, including the writing of onboarding guides specific to Cosm team members that will operate tooling.Communicate product plans and outcomes regularly to leadership and key stakeholders, closing the loop on success or failure toward agreed-upon goals and KPIs.Work with Product Management leadership to shape product strategy and translate into an actionable roadmap, iterating our approach as needed to suit our current business needs best.Experience
5+ years of experience in a similar technical product management role, with a proven track record of successfully implementing and managing integrations.Strong understanding of various software tools, API integrations, and technical concepts related to digital products and ability to lead technical conversations with Product and Engineering.Demonstrated ability to think strategically and align integration work with larger business goals.Understanding of UI/UX best practices, including when to follow patterns and when to push boundaries.Experience working within common Product frameworks (e.g., Agile, bi-weekly sprints, etc.).Enthusiasm for working in a fast-paced, ever-changing work environment in an innovative technology category.Ability to work collaboratively across numerous stakeholder groups to gain alignment of strategic decisions.Experience with sports, events, and entertainment businesses is a plus.Understanding of website accessibility requirements and legal compliance is a plus.The annualized base salary range for this position in California is $115,000-$130,000. The base salary offered will factor in internal equity and may also vary depending on the candidate’s geographic region, job-related knowledge, skills, and relevant experience, among other factors.
Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now
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Summary
Cosm is seeking a highly skilled Integrations Product Manager to lead the selection, integration, and operationalization of diverse software tools crucial for powering our user-facing websites, apps, and digital products. This role demands a strong technical background, strategic thinking, and effective collaboration with many stakeholder groups, including the Engineering and Data Platform teams. Succeeding in this role will require a deep understanding of leveraging internal and external tools best to create exceptional user-facing experiences digitally and in Cosm immersive venues. Examples of some of the tools that will be integrated and managed include but are not limited to omnichannel marketing, customer service, analytics, data governance, fraud prevention, identity management, and payment processing tools. You will hold an important role in shaping the foundational tooling and strategy that will position Cosm for success for several years to come.
Responsibilities
Conduct in-depth assessments of tooling capabilities, scalability, and alignment with company goals.Define and communicate goals and KPIs specific to each integrated product.Develop a comprehensive integration strategy for various tools to enhance the functionality and performance of our digital products.Collaborate closely with Engineering and Data Platform teams to understand Cosm’s approach to development, data, and security, using this knowledge to guide the partner selection process and create a more seamless integration process.Oversee the implementation and operationalization of integrated tools, collaborating closely with Product, Engineering, Legal, Marketing and many other teams to ensure selected products meet security, compliance, and performance standards.Manage and update Cosm’s tools and integrations visualizations including diagrams illustrating connectivity between the customer, user-facing platforms, partner tools, and backend systems.Work collaboratively and cross-functionally to ensure strategic alignment as the business evolves.Lead negotiations and communications with potential partners.Cultivate strong relationships with software partners, staying informed of updates, roadmaps, and industry trends and representing those learnings back to Product leadership.Develop and maintain comprehensive documentation for integrated tools and processes, including the writing of onboarding guides specific to Cosm team members that will operate tooling.Communicate product plans and outcomes regularly to leadership and key stakeholders, closing the loop on success or failure toward agreed-upon goals and KPIs.Work with Product Management leadership to shape product strategy and translate into an actionable roadmap, iterating our approach as needed to suit our current business needs best.Experience
5+ years of experience in a similar technical product management role, with a proven track record of successfully implementing and managing integrations.Strong understanding of various software tools, API integrations, and technical concepts related to digital products and ability to lead technical conversations with Product and Engineering.Demonstrated ability to think strategically and align integration work with larger business goals.Understanding of UI/UX best practices, including when to follow patterns and when to push boundaries.Experience working within common Product frameworks (e.g., Agile, bi-weekly sprints, etc.).Enthusiasm for working in a fast-paced, ever-changing work environment in an innovative technology category.Ability to work collaboratively across numerous stakeholder groups to gain alignment of strategic decisions.Experience with sports, events, and entertainment businesses is a plus.Understanding of website accessibility requirements and legal compliance is a plus.The annualized base salary range for this position in California is $115,000-$130,000. The base salary offered will factor in internal equity and may also vary depending on the candidate’s geographic region, job-related knowledge, skills, and relevant experience, among other factors.
Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now
#J-18808-Ljbffr