Identiv
Inside Sales Representative
Identiv, Santa Ana, California, United States, 92725
Company Description
Identiv stands as a global leader in digital security and identification within the Internet of Things (IoT) realm. Our comprehensive platform encompasses radio frequency identification (RFID) and near-field communication (NFC) technology, robust cybersecurity, and a full spectrum of physical access, video, and audio security solutions. Our mission encompasses ensuring seamless access and universal operations, safeguarding identities from malicious threats, protecting intellectual property, and driving innovation in the IoT landscape.Identiv is globally trusted by a select group of partners and forward-thinking customers spanning diverse vertical markets. From airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations, we provide security for the people and places that underpin our daily lives. With a strong international presence, we are at the forefront of technological advancement, shaping the future with cutting-edge innovation. Identiv's mission is to digitally secure the physical world.At Identiv, every individual and every action hold significance. We firmly believe that the key to our success lies in having the best individuals occupying exciting, aligned, relevant, and empowered roles with clear missions, goals, and measurable outcomes.Identiv Values
Our core values revolve around unwavering commitment to our promises, continual support, and respect for our team members in every aspect, a genuine customer-centric approach that goes beyond mere words to embody a deep passion and sense of duty, a relentless pursuit of superior, more efficient solutions that not only benefit our customers but also empower us to surpass our commitments and fulfill our mission. Above all, we emphasize the importance of smiling, finding joy, and being proud of the hard work that goes into our end results!What Sets Us Apart
Community:
Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.Innovation:
We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.Accountability:
With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth.Impact:
Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected.Authenticity:
We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team.Talent:
We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers.Fun:
Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions.Position Summary
We are seeking an Inside Sales Representative to help support our growing Regional Sales team in the Premises segment. This role requires tight interaction with sales, marketing, operations, and product management teams. You will be responsible for qualifying inbound leads, managing our software-based renewal cycle, supporting pipeline hygiene and deal velocity, upselling complimentary products, as well as ensuring operational excellence in order fulfilment. A key component to this role is building, maintaining, and expanding a strong relationship with our partner base and customers. Success in this role requires the ability to thrive in a fast-paced environment, a willingness to learn the ins and outs of our business, and a self-motivated individual that takes initiative. If you’re looking to join a motivated team that serves as a backbone for our sales organization, we want to hear from you!Responsibilities and DutiesBuilds and maintains strong partner & end user account relationships which includes understanding needs, resolving customer issues, identifying sales opportunities, providing product feature knowledge, as well as understanding the marketplace and competition.Manages license administration and renewal cycle for Identiv’s software-based products within designated territory.Supports Regional Sales reps in designated territory with managing the sales cycle for run rate business ( Identifies opportunities for upselling complimentary/supplementary products with partners and end users.Utilizes product knowledge to configure price quotes in Salesforce and partners with cross-functional teams to execute all internal processes related to the order fulfillment cycle.Maintains integrity of account, opportunity, and contact data within Salesforce.Conducts ad hoc activities to support Sales segment.Minimum RequirementsMust be able to commute to the Santa Ana, California office.3+ years of sales, sales development, and/or customer service experience is preferred.Sales Force experience required.Professional communication and writing skills to articulate the value of the Identiv product suite.Experience in the Physical Access Control, Security Solutions, and/or Video Management System space is a plus.Characteristics DesiredEstablishes and maintains effective relationships with customers/partners and gains their trust and respect.Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.Intellectually sharp and highly motivated, with a relentless drive for success (“go-getter mentality”).The ability to articulate value and determine what is important to people.Quick learner with an ability to solve problems.Growth mindset, willingness to continually improve and be coached.High energy and positive attitude; Collaborative and team oriented.Creative and outside the box thinker to help generate new growth ideas.Ability to prioritize and work in a dynamic, fast-paced & changing environment.Pay & Perks:
At Identiv, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.In the spirit of openness regarding compensation, the On Target Earning (OTE) base salary range for this position is between $65,000 to $75,000 (included in the salary range is a 15%-20% variable commission based on experience).Total compensation package includes:Competitive Base PayFidelity 401(k) + Company Match11 Company Paid Holidays6 Days of Sick PayGenerous Paid Time OffMedical, Dental, & Vision InsuranceFSA/HSAFun Employee and Family EventsEmployee Wellness ProgramSupplemental Life Insurance, AD&D Insurance, and Dependent Care plansA range of discounted products and free servicesIdentiv encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up-leveling for an extraordinary candidate.We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check.Equal Opportunity Employer
Identiv is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity and believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and clients effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Identiv does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.
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Identiv stands as a global leader in digital security and identification within the Internet of Things (IoT) realm. Our comprehensive platform encompasses radio frequency identification (RFID) and near-field communication (NFC) technology, robust cybersecurity, and a full spectrum of physical access, video, and audio security solutions. Our mission encompasses ensuring seamless access and universal operations, safeguarding identities from malicious threats, protecting intellectual property, and driving innovation in the IoT landscape.Identiv is globally trusted by a select group of partners and forward-thinking customers spanning diverse vertical markets. From airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations, we provide security for the people and places that underpin our daily lives. With a strong international presence, we are at the forefront of technological advancement, shaping the future with cutting-edge innovation. Identiv's mission is to digitally secure the physical world.At Identiv, every individual and every action hold significance. We firmly believe that the key to our success lies in having the best individuals occupying exciting, aligned, relevant, and empowered roles with clear missions, goals, and measurable outcomes.Identiv Values
Our core values revolve around unwavering commitment to our promises, continual support, and respect for our team members in every aspect, a genuine customer-centric approach that goes beyond mere words to embody a deep passion and sense of duty, a relentless pursuit of superior, more efficient solutions that not only benefit our customers but also empower us to surpass our commitments and fulfill our mission. Above all, we emphasize the importance of smiling, finding joy, and being proud of the hard work that goes into our end results!What Sets Us Apart
Community:
Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.Innovation:
We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.Accountability:
With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth.Impact:
Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected.Authenticity:
We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team.Talent:
We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers.Fun:
Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions.Position Summary
We are seeking an Inside Sales Representative to help support our growing Regional Sales team in the Premises segment. This role requires tight interaction with sales, marketing, operations, and product management teams. You will be responsible for qualifying inbound leads, managing our software-based renewal cycle, supporting pipeline hygiene and deal velocity, upselling complimentary products, as well as ensuring operational excellence in order fulfilment. A key component to this role is building, maintaining, and expanding a strong relationship with our partner base and customers. Success in this role requires the ability to thrive in a fast-paced environment, a willingness to learn the ins and outs of our business, and a self-motivated individual that takes initiative. If you’re looking to join a motivated team that serves as a backbone for our sales organization, we want to hear from you!Responsibilities and DutiesBuilds and maintains strong partner & end user account relationships which includes understanding needs, resolving customer issues, identifying sales opportunities, providing product feature knowledge, as well as understanding the marketplace and competition.Manages license administration and renewal cycle for Identiv’s software-based products within designated territory.Supports Regional Sales reps in designated territory with managing the sales cycle for run rate business ( Identifies opportunities for upselling complimentary/supplementary products with partners and end users.Utilizes product knowledge to configure price quotes in Salesforce and partners with cross-functional teams to execute all internal processes related to the order fulfillment cycle.Maintains integrity of account, opportunity, and contact data within Salesforce.Conducts ad hoc activities to support Sales segment.Minimum RequirementsMust be able to commute to the Santa Ana, California office.3+ years of sales, sales development, and/or customer service experience is preferred.Sales Force experience required.Professional communication and writing skills to articulate the value of the Identiv product suite.Experience in the Physical Access Control, Security Solutions, and/or Video Management System space is a plus.Characteristics DesiredEstablishes and maintains effective relationships with customers/partners and gains their trust and respect.Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.Intellectually sharp and highly motivated, with a relentless drive for success (“go-getter mentality”).The ability to articulate value and determine what is important to people.Quick learner with an ability to solve problems.Growth mindset, willingness to continually improve and be coached.High energy and positive attitude; Collaborative and team oriented.Creative and outside the box thinker to help generate new growth ideas.Ability to prioritize and work in a dynamic, fast-paced & changing environment.Pay & Perks:
At Identiv, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.In the spirit of openness regarding compensation, the On Target Earning (OTE) base salary range for this position is between $65,000 to $75,000 (included in the salary range is a 15%-20% variable commission based on experience).Total compensation package includes:Competitive Base PayFidelity 401(k) + Company Match11 Company Paid Holidays6 Days of Sick PayGenerous Paid Time OffMedical, Dental, & Vision InsuranceFSA/HSAFun Employee and Family EventsEmployee Wellness ProgramSupplemental Life Insurance, AD&D Insurance, and Dependent Care plansA range of discounted products and free servicesIdentiv encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up-leveling for an extraordinary candidate.We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check.Equal Opportunity Employer
Identiv is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity and believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and clients effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Identiv does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.
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