Senior Account Executive, BPO Sales

About Genesys:Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Position Overview:Genesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continuing growth and success. With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customers' shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges and expected business outcomes. Our Account Executives work cross-functionally, and across regions if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service.Primary Responsibilities:In this role, the primary responsibilities will include (but are not limited to):Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment.Developing strategic account plans for your accounts and executing on the plans you have designed.Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers’ business and sharing a compelling plan on how Genesys can help solve the customers' business challenges.Pulling in overlay expertise to support value realization.Proactively identifying and managing customer concerns or risks in order to guide the customer to the best fit offer.Helping to facilitate a smooth transition from pre-commit through to implementation.Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future.Maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships.Constantly advocating for upsell and cross-sell opportunities with existing customers and being a Brand Ambassador for Genesys.Minimum Requirements:7+ years experience in software sales with a strong preference for Cloud sales. Familiarity and comfort with subscription sales. Proven success working at the C suite level. Track record of hitting targets. Ability to maintain sustained strategic account focus over a long complex sales cycle. BS or BA degree or equivalent work-related experience. Ability to travel up to 50%.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for commission or performance-based bonus opportunities.$94,800.00 - $186,000.00Benefits:

Medical, Dental, and Vision Insurance.Telehealth coverage.Flexible work schedules and work from home opportunities.Development and career growth opportunities.Open Time Off in addition to 10 paid holidays.401(k) matching program.Adoption Assistance.Fertility treatments.More details about our company benefits can be found at the following link:

Genesys Benefits .

Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance.Equal Opportunity Employer:Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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