Genesys Cloud Services, Inc.
Senior Account Executive, Enterprise
Genesys Cloud Services, Inc., Jacksonville, Florida, United States, 32290
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Title:
Senior Account ExecutiveLocation:
Florida, Georgia, South Carolina, Southeast USSummary:The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Senior Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Senior Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity sales cycle.Key Responsibilities:Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning.Support sales through calls and/or web-based presentations to managing product positioning and strategies.Increase pipeline through demand generation and targeted campaigns to the new logo accounts.Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, and industry trends.Articulate Genesys Enterprise based solutions to align with client's requirements.Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.Minimum Requirements:BS or BA degree.5+ years of sales experience (Cloud or SaaS based software sales a plus).Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.Excellent communication/negotiating/closing skills with customers/prospects.Aggressive with strong organizational skills and a self-starter.Benefits:Medical, Dental, and Vision Insurance.Paid Parental Leave.Telehealth coverage.Flexible work schedules and work from home opportunities.Development and career growth opportunities.Open Time Off.401(k) matching program.Adoption Assistance.Infertility treatments.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$94,800.00 - $186,000.00About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital, and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine, Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to
HR@genesys.com . You can expect a response from someone within 24-48 hours.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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Senior Account ExecutiveLocation:
Florida, Georgia, South Carolina, Southeast USSummary:The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Senior Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Senior Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity sales cycle.Key Responsibilities:Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning.Support sales through calls and/or web-based presentations to managing product positioning and strategies.Increase pipeline through demand generation and targeted campaigns to the new logo accounts.Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, and industry trends.Articulate Genesys Enterprise based solutions to align with client's requirements.Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.Minimum Requirements:BS or BA degree.5+ years of sales experience (Cloud or SaaS based software sales a plus).Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.Excellent communication/negotiating/closing skills with customers/prospects.Aggressive with strong organizational skills and a self-starter.Benefits:Medical, Dental, and Vision Insurance.Paid Parental Leave.Telehealth coverage.Flexible work schedules and work from home opportunities.Development and career growth opportunities.Open Time Off.401(k) matching program.Adoption Assistance.Infertility treatments.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$94,800.00 - $186,000.00About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital, and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine, Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to
HR@genesys.com . You can expect a response from someone within 24-48 hours.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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