MSC Industrial Supply Co.
National Accounts Manager
MSC Industrial Supply Co., Oklahoma City, Oklahoma, United States,
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID:
15245Employment Type:
Full TimeJob Category:
Sales / Business DevelopmentWork Location:
Woburn, MAState or Province:
Maryland (US-MD)Brief Position SummaryThe National Account Manager (NAM) will be responsible for positioning the MSC solution as a strategic advantage for our customers and maximizing account penetration of the full total available market. Experience articulating business drivers, balance sheets, and total cost of ownership concepts with executives and decision makers, as well as expanding relationships with key executives and decision makers is critical. Ideal candidates must have excellent communication, collaboration, strategic planning, negotiation, and listening skills. The NAM must have strong process discipline and the ability to build and execute strategic account plans by collaborating cross-functionally across the entire organization.DUTIES and RESPONSIBILITIES:
Responsible for revenue and gross margin growth targets through maximizing penetration across assigned large accounts with annual revenue potential exceeding $2 million per year.Responsible to be the liaison between assigned National Accounts customers and MSC. Deliver value and new product innovation to assigned National Accounts customers through solution design and implementation resulting in profitable growth and maximum account penetration.Responsible to build relationships at the executive level and be an expert in the customer’s business, industry, and future trends.Responsible to build relationships internally across the MSC organization and be an expert in MSC’s solutions, business systems, and capabilities.Responsible to build and execute strategic account plans for each assigned customer through collaboration and communication with Key Accounts, Business Development, Specialists, Category, and Commercial Operations.Responsible to follow MSC’s sales process and methodology. Documentation of the sales process and sales methodology is required in CRM.Responsible to negotiate and renew large enterprise contracts as assigned.Responsible for contract performance and corrective action plans when commitments are not met based on contract terms.Responsible to create and communicate clear objectives for each site location. Track progress towards objectives and coach and collaborate with MSC associates to help them achieve the objectives.Aligns team members’ activities to meet customer strategic initiatives balanced against the needs of MSC shareholders.Communicate, according to our Communication SOPs, to the sales and service teams strategic account plans, updates on contract performance, corrective actions, at-risk accounts, and lost contracts.Prepare and deliver financial-based sales presentations. Prepare and submit proactive unsolicited proposals to drive compliance toward MSC while aligning with customer business objectives.Conduct formal business reviews (QBRs/CIRs) with assigned accounts on a quarterly basis or as needed.Submits to management all required sales and expense reports in a timely manner. Manage travel and entertainment to meet assigned budgets.Participates in special projects and performs additional duties as required.EDUCATION And EXPERIENCEA Bachelor’s Degree in Business or the equivalent experience is required.Minimum of 2 years industrial/manufacturing/distributing sales experience and direct account responsibility is required.SkillsExperience with large account sales and/or large account penetration, negotiation, and maintenance techniques is required.Ability to read and communicate understanding of customer financial statements.Strong sales, negotiation, and team building skills and techniques are required.Excellent collaboration skills required.Computer literacy and proficiency in word processing, spreadsheet, SFDC, and presentation software is required.Knowledge of e-business as it relates to national accounts is required.Excellent oral and written communications skills are also required.Demonstration of competitive spirit and ability to overcome obstacles to success.MiscellaneousA valid driver’s license and the ability to travel extensively up to 50-60% is required.Compensation starting at $89,551 - $140,723 depending on experience.Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.
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15245Employment Type:
Full TimeJob Category:
Sales / Business DevelopmentWork Location:
Woburn, MAState or Province:
Maryland (US-MD)Brief Position SummaryThe National Account Manager (NAM) will be responsible for positioning the MSC solution as a strategic advantage for our customers and maximizing account penetration of the full total available market. Experience articulating business drivers, balance sheets, and total cost of ownership concepts with executives and decision makers, as well as expanding relationships with key executives and decision makers is critical. Ideal candidates must have excellent communication, collaboration, strategic planning, negotiation, and listening skills. The NAM must have strong process discipline and the ability to build and execute strategic account plans by collaborating cross-functionally across the entire organization.DUTIES and RESPONSIBILITIES:
Responsible for revenue and gross margin growth targets through maximizing penetration across assigned large accounts with annual revenue potential exceeding $2 million per year.Responsible to be the liaison between assigned National Accounts customers and MSC. Deliver value and new product innovation to assigned National Accounts customers through solution design and implementation resulting in profitable growth and maximum account penetration.Responsible to build relationships at the executive level and be an expert in the customer’s business, industry, and future trends.Responsible to build relationships internally across the MSC organization and be an expert in MSC’s solutions, business systems, and capabilities.Responsible to build and execute strategic account plans for each assigned customer through collaboration and communication with Key Accounts, Business Development, Specialists, Category, and Commercial Operations.Responsible to follow MSC’s sales process and methodology. Documentation of the sales process and sales methodology is required in CRM.Responsible to negotiate and renew large enterprise contracts as assigned.Responsible for contract performance and corrective action plans when commitments are not met based on contract terms.Responsible to create and communicate clear objectives for each site location. Track progress towards objectives and coach and collaborate with MSC associates to help them achieve the objectives.Aligns team members’ activities to meet customer strategic initiatives balanced against the needs of MSC shareholders.Communicate, according to our Communication SOPs, to the sales and service teams strategic account plans, updates on contract performance, corrective actions, at-risk accounts, and lost contracts.Prepare and deliver financial-based sales presentations. Prepare and submit proactive unsolicited proposals to drive compliance toward MSC while aligning with customer business objectives.Conduct formal business reviews (QBRs/CIRs) with assigned accounts on a quarterly basis or as needed.Submits to management all required sales and expense reports in a timely manner. Manage travel and entertainment to meet assigned budgets.Participates in special projects and performs additional duties as required.EDUCATION And EXPERIENCEA Bachelor’s Degree in Business or the equivalent experience is required.Minimum of 2 years industrial/manufacturing/distributing sales experience and direct account responsibility is required.SkillsExperience with large account sales and/or large account penetration, negotiation, and maintenance techniques is required.Ability to read and communicate understanding of customer financial statements.Strong sales, negotiation, and team building skills and techniques are required.Excellent collaboration skills required.Computer literacy and proficiency in word processing, spreadsheet, SFDC, and presentation software is required.Knowledge of e-business as it relates to national accounts is required.Excellent oral and written communications skills are also required.Demonstration of competitive spirit and ability to overcome obstacles to success.MiscellaneousA valid driver’s license and the ability to travel extensively up to 50-60% is required.Compensation starting at $89,551 - $140,723 depending on experience.Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.
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