National Board for Certified Counselors Inc
Volunteer Coordinator
National Board for Certified Counselors Inc, Greensboro, North Carolina, us, 27497
Description
Job Summary:
The NBCC Foundation Volunteer Coordinator will work in partnership with the Program Manager to successfully implement the volunteer program. Primary responsibilities relate to recruiting, training, and supporting volunteers.
Essential Duties and Responsibilities:
• Collaborates with communications and program teams to conduct outreach to recruit a diverse pool of volunteers.• Responds to all volunteer inquiries for the Foundation.• Maintains public listings regarding volunteer opportunities.• Screens and interviews volunteer candidates.• Maintains relevant curriculum and related materials for volunteer trainings.• Implements orientation and updates trainings for all volunteers.• Provides follow-up and support for all volunteers.• Implements best practices for volunteer retention and engagement.• Coordinates with programs to maintain and implement volunteer process calendar.• Collaborates with Program Coordinator to create review teams.• Coordinates volunteer mentor matching and support activities.• Maintains up-to-date records on all volunteers.• Reassigns or terminates volunteers as needed.• Conducts annual performance reviews of volunteers.• Maintains database for tracking and scheduling volunteers and volunteer opportunities.• Collaborates with Communications Manager, programs team, and outside stakeholders to organize volunteer appreciation events and efforts.• Provides ongoing support for all volunteers.• Works with the communications and program staff to implement the design, production, and distribution of program materials, including but not limited to program implementation documents, program announcements, letters/email/social media communications, brochures, grant reports, grant proposals, website content.• Works with the communications and program staff to plan, implement, and evaluate learning events, including, but not limited to live events, webinars, and Symposium, to educate NCCs and the public at large about the Foundation and topics related to its priorities.• Works with the program staff in the implementation and evaluation of Foundation awards programs, including but not limited to the scholarship, fellowship, and capacity-building programs.• Participates in organization-wide planning activities as assigned.• Participates in creating new procedures, updating existing procedures, and ensuring accuracy of the Departmental Procedure Manual.• Participates in the development, implementation, and evaluation of the Annual Work Plan.• Prepares reports for management as needed.• Other duties as assigned.
Required Skills/Abilities:
• Communication• Leadership• Adaptability• Project Management• Problem Solving
Required Education/Experience:
• Bachelor's degree or equivalent in education and experience.• Must be able to understand terminology related to NCC Certification.• 3 years of related experience and/or training in a nonprofit environment required.• Proficient with Microsoft Word, Excel, PowerPoint, and web-based media platforms.• Proficient in social media platforms.
Equipment Used:
•
Microsoft Office Products
Work Location:
• Hybrid-Primarily remote with a minimum of 2 days per week.
Travel:
•
Up to 10% Travel
Why Join NBCC?
NBCC fosters a collaborative work environment filled with people dedicated to advancing mental health services across the globe. Through credentialing, examinations, continuing education, legislation, scholarships, and grants, we are passionate about supporting counselors and mental health providers, reducing stigma surrounding mental health, and expanding mental health services to underserved areas and populations.
Some of our amazing benefits include:
• Medical, dental and vision coverage.• 401(K) retirement plan with a 6% company match• Discretionary profit sharing of 2%• Daycare assistance-dependent care FSA employer contribution• Medical health savings account-employer contributions• Employer paid Short-Term Disability, Long-Term Disability, and Basic Term Life AD&D• Paid time-off programs (sick, vacation, personal, floating)• 10 observed paid holidays• Paid winter holiday break• Tuition reimbursement• Employee Assistance Program• Costco or Sam's Club membership• Employer paid LifeLock identify theft protection• Calm app subscription
Job Summary:
The NBCC Foundation Volunteer Coordinator will work in partnership with the Program Manager to successfully implement the volunteer program. Primary responsibilities relate to recruiting, training, and supporting volunteers.
Essential Duties and Responsibilities:
• Collaborates with communications and program teams to conduct outreach to recruit a diverse pool of volunteers.• Responds to all volunteer inquiries for the Foundation.• Maintains public listings regarding volunteer opportunities.• Screens and interviews volunteer candidates.• Maintains relevant curriculum and related materials for volunteer trainings.• Implements orientation and updates trainings for all volunteers.• Provides follow-up and support for all volunteers.• Implements best practices for volunteer retention and engagement.• Coordinates with programs to maintain and implement volunteer process calendar.• Collaborates with Program Coordinator to create review teams.• Coordinates volunteer mentor matching and support activities.• Maintains up-to-date records on all volunteers.• Reassigns or terminates volunteers as needed.• Conducts annual performance reviews of volunteers.• Maintains database for tracking and scheduling volunteers and volunteer opportunities.• Collaborates with Communications Manager, programs team, and outside stakeholders to organize volunteer appreciation events and efforts.• Provides ongoing support for all volunteers.• Works with the communications and program staff to implement the design, production, and distribution of program materials, including but not limited to program implementation documents, program announcements, letters/email/social media communications, brochures, grant reports, grant proposals, website content.• Works with the communications and program staff to plan, implement, and evaluate learning events, including, but not limited to live events, webinars, and Symposium, to educate NCCs and the public at large about the Foundation and topics related to its priorities.• Works with the program staff in the implementation and evaluation of Foundation awards programs, including but not limited to the scholarship, fellowship, and capacity-building programs.• Participates in organization-wide planning activities as assigned.• Participates in creating new procedures, updating existing procedures, and ensuring accuracy of the Departmental Procedure Manual.• Participates in the development, implementation, and evaluation of the Annual Work Plan.• Prepares reports for management as needed.• Other duties as assigned.
Required Skills/Abilities:
• Communication• Leadership• Adaptability• Project Management• Problem Solving
Required Education/Experience:
• Bachelor's degree or equivalent in education and experience.• Must be able to understand terminology related to NCC Certification.• 3 years of related experience and/or training in a nonprofit environment required.• Proficient with Microsoft Word, Excel, PowerPoint, and web-based media platforms.• Proficient in social media platforms.
Equipment Used:
•
Microsoft Office Products
Work Location:
• Hybrid-Primarily remote with a minimum of 2 days per week.
Travel:
•
Up to 10% Travel
Why Join NBCC?
NBCC fosters a collaborative work environment filled with people dedicated to advancing mental health services across the globe. Through credentialing, examinations, continuing education, legislation, scholarships, and grants, we are passionate about supporting counselors and mental health providers, reducing stigma surrounding mental health, and expanding mental health services to underserved areas and populations.
Some of our amazing benefits include:
• Medical, dental and vision coverage.• 401(K) retirement plan with a 6% company match• Discretionary profit sharing of 2%• Daycare assistance-dependent care FSA employer contribution• Medical health savings account-employer contributions• Employer paid Short-Term Disability, Long-Term Disability, and Basic Term Life AD&D• Paid time-off programs (sick, vacation, personal, floating)• 10 observed paid holidays• Paid winter holiday break• Tuition reimbursement• Employee Assistance Program• Costco or Sam's Club membership• Employer paid LifeLock identify theft protection• Calm app subscription