DEPT SPECIALIST KEY CARRIER - 1750 Fulton St., San Francisco, CA 94117

The Save Mart Companies is one of the largest food retailers in California and Nevada, home to several well-known brands in food retailing such as Save Mart, Lucky, Lucky California, and Food Maxx. We also have 3 distribution centers and our SMART Transportation trucking firm to transport dry groceries, frozen foods, ice, and novelties to all The Save Mart Companies stores.The Modesto community is vibrant with great traditions, educational opportunities, and multi-cultural lifestyles. Aside from mild weather year-round, Modesto allows for easy access to many major tourist attractions in California.We are currently recruiting for the position of:Job Summary:The Key Carrier Specialist is an expert in directing front-end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance. The Key Carrier Specialist directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments, is responsible for cash handling procedures, and ensures optimal customer service.Key Responsibilities and Accountabilities:Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, and more).Directly lead Clerks and Clerk’s Helpers with a focus on accountability and achieving high levels of business performance in the assigned area.Ensure that front-end and parking lot conditions are met (check stand merchandising, cleanliness, shopping carts, etc.).Perform store balancing (bookkeeping) functions to enhance the shopping experience.Perform front-end management functions (refunds/returns, loans/pick-ups, check authorization, etc.).Monitor customer experience on the front-end.Occasionally maintain total store operations in the absence of store management.Perform other duties as assigned.Hiring pay range: $18.67 - 25.00Requirements (Knowledge, Skills and Abilities):Minimum age requirement: 18 years.Good communication and interpersonal abilities.Good training skills.Strong skills in supervision and coordination.Good counting and math skills.Ability to read and write to accurately complete all documentation.Knowledge of front-end operations and check stand procedures.Knowledge of compliance and basic applicable contract/work rules.Education:

High School Diploma (or G.E.D.) or additional job experience.Experience:

One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience.Other:

Available to work a variety of required retail hours.Physical:

Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.Customer Focus, Quality/Quantity of Work, Personal/Interpersonal Skills.Reference: req37340The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

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