Compass Group
Vice President of Operations
Compass Group, White Plains, New York, United States,
Position Title: Vice President of Operations
Pay Grade: 19Reports To: Divisional PresidentSalary: $150000 - $175000Other Forms of Compensation: Bonus EligibleWith people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.Job Summary
Working as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.Key Responsibilities
Meets commitment to results for all areas of responsibilities, including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing ProgramsDirects business to achieve high performance as measured by the company scorecardSuccessfully builds relationships at all levels of the organizationsIdentifies client's needsCommunicates account progress and new Company programs to clientConducts and/or monitors customer, client and associate satisfaction surveysVisits clients and facilities regularlyDelivers the corporate communications and priorities to both the region team members and clientsBuilds an effective and results achieving team within the regionCommunicates effectively with all team membersEnsures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfactionDevelops and monitors realistic and accurate budget and forecastsEnsures that the Region is meeting financial performance and client forecastsParticipates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contactEnsures that Operations Team members are performing their responsibilities effectivelyEnsures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly auditsQualifications
Bachelor’s degree is preferred, or equivalent professional experience12-15 years upscale food service experience, including 10 years at the management level and five to seven years’ experience of multi-unit managementExperience in personnel management including hiring, supervision, evaluation and succession planningAbility to multi-task as well as stay on task and concentrate with constant interruptionsMust be able to make business decisions based on financial reports and similar factsMust be knowledgeable on HACCP controls along with proper storage and use of foodExcellent knowledge of Microsoft Office: Word, Excel and PowerPointServSafe or Department of Health certification a plusMust be able to read and interpret business records and statistical reportsMust be able to analyze and interpret policies established by administratorsBenefits
Salary: $150000 - $175000Other Forms of Compensation: Bonus EligibleAssociates at CCL are offered many fantastic benefitsMedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)CCL maintains a drug-free workplace.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.
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Pay Grade: 19Reports To: Divisional PresidentSalary: $150000 - $175000Other Forms of Compensation: Bonus EligibleWith people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.Job Summary
Working as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.Key Responsibilities
Meets commitment to results for all areas of responsibilities, including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing ProgramsDirects business to achieve high performance as measured by the company scorecardSuccessfully builds relationships at all levels of the organizationsIdentifies client's needsCommunicates account progress and new Company programs to clientConducts and/or monitors customer, client and associate satisfaction surveysVisits clients and facilities regularlyDelivers the corporate communications and priorities to both the region team members and clientsBuilds an effective and results achieving team within the regionCommunicates effectively with all team membersEnsures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfactionDevelops and monitors realistic and accurate budget and forecastsEnsures that the Region is meeting financial performance and client forecastsParticipates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contactEnsures that Operations Team members are performing their responsibilities effectivelyEnsures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly auditsQualifications
Bachelor’s degree is preferred, or equivalent professional experience12-15 years upscale food service experience, including 10 years at the management level and five to seven years’ experience of multi-unit managementExperience in personnel management including hiring, supervision, evaluation and succession planningAbility to multi-task as well as stay on task and concentrate with constant interruptionsMust be able to make business decisions based on financial reports and similar factsMust be knowledgeable on HACCP controls along with proper storage and use of foodExcellent knowledge of Microsoft Office: Word, Excel and PowerPointServSafe or Department of Health certification a plusMust be able to read and interpret business records and statistical reportsMust be able to analyze and interpret policies established by administratorsBenefits
Salary: $150000 - $175000Other Forms of Compensation: Bonus EligibleAssociates at CCL are offered many fantastic benefitsMedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)CCL maintains a drug-free workplace.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.
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