Data Analyst, Data Services

WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE TEAMThe Core Data Services org serves primarily internal customers comprised of business units and analytics teams across the entire Live Nation enterprise. Within Core Data Services, our Customer Enablement Team is responsible for establishing and maintaining relationships with all those customers to help us create the data solutions required to power each team or initiative to serve artists, our fans, and the business.THE ROLEThis role is on the Customer Enablement Team and spearheads much of the customer discovery and data prototyping work, often in the early stages of project development. In this role, you will drive strategic thinking and cross-functional alignment around data-driven approaches to optimize product and marketing efforts (including experimentation) based on current state data, historical operational data, entity relationships, lifecycle stages, and other critical attributes or customer needs. You will lead deep exploration of data across our business, provide high-value analyses, and inform other actionable analysis and modeling.What This Role Will DoConduct ad-hoc data analysis to evaluate emerging trends, opportunities, and hypotheses.Run ongoing self-directed analysis to uncover data relationships and business opportunities.Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.Drive continuous improvements to our products, tools, and processes by sharing learnings, constructive feedback, and input with internal technical and analytics teams.Demonstrate a strong understanding of the analytics needs of the business, the business context of the data, and the data/tooling landscape and roadmap.Design data models to best support analytics needs of the business, consistent with data strategy principles.Partner with internal customers to arrive at a mutually agreeable data model architecture and review/test post-implementation to ensure objectives have been met.Collaborate with the Business Intelligence Team to ensure optimized data architectures.Partner with Architecture and Governance teams to maintain accurate documentation.Develop (alongside Product and Marketing counterparts) experimentation plans to measure and optimize data-driven strategies across execution, targeting, and personalization.Build proofs of concept as part of rapid iterations to identify solutions for customer problems (including refining the initial request and asking the ‘right questions,’ working through potential hypotheses and storyboarding the output).Turn proofs of concept into production data management and analysis code.Automate manual analysis processes and present back on time and resource gains.Independently learn new technologies to best identify valuable data products for the business as well as resolve data accuracy and report production issues.What This Person Will Bring5+ years’ experience in Data Analysis or Business Intelligence in an entertainment or B2C environment.Strong proficiency (5+ years) in SQL and Python as well as financial modeling and forecasting.Strong experience with synthesizing and summarizing large data sets into trends to drive strategic business decisions and hypothesis evaluations.Strong analytical and problem-solving skills with focus on quality and attention to detail; able to develop and use structured approaches to identify root causes and recommend resolutions.Excellent pattern recognition, and a general curiosity to uncover trends & evaluate data anomalies.Excellent communicator with superior written, verbal, presentation and interpersonal communication skills; ability to narrate complex stories with data and be concise with insight about how the data drives outcomes for leadership and stakeholders.High level of autonomy in a global, fast-paced environment, with excellent time management skills to resolve multiple interrupt-driven priorities concurrently.Committed and able to adapt quickly; ability to work autonomously while ensuring that new knowledge is shared with other teams.Flexible and comfortable with ambiguity; “no job too big or too small” mentality.Extensive knowledge of data management and analysis tools including Databricks, Snowflake, Domo, and Tableau (Teradata and Cognos a plus; Splunk, Kibana, DataDog, New Relic, or other monitoring tools a huge plus).Proficient in A/B/n testing (experience in tools like Amplitude or Split.io a plus).A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.).ETL and streaming data orchestration experience a plus (PySpark experience a huge plus).Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).Passion for live music and the concert experience.Benefits & PerksOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets.WEALTH: 401(k) program with company match, Stock Program.FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support.CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.OTHERS: Volunteer time off, crowdfunding network.Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.The expected compensation for this position in California is:$125,000.00 USD - $157,000.00 USDPlease note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

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