Cabrera Capital Markets
Director of Business & Revenue Operations
Cabrera Capital Markets, Chicago, Illinois, United States, 60290
The Director of Business & Revenue Operations is a crucial role responsible for overseeing the operational aspects of the firm and optimizing the day-to-day departmental operations. This position requires a hands-on leader with strong organizational, managerial, and communication skills. The Director assists with the successful growth of the company by providing sound operational advice to the President.The Director directs the activities of Information Technology, Trading Operations, and office management for all office locations to develop the operational goals of the organization. Key responsibilities include ensuring efficiency with the I.T. systems, overseeing consistent application of Trading Operations, maintaining operational structure throughout the firm, and forecasting various needs to improve overall operational efficiency.Responsibilities:
Work on-site Monday - FridayCollaborate with senior management to establish operational policies and procedures for current and future needs, gain alignment on the best method for fulfilling those needs, and monitor ongoing effectivenessDevelop, establish, and implement the execution of operating strategies for the organization that aligns with the overall goals and objectives of the firmSpearhead the development, communication, and implementation of effective growth strategies and processes for each assigned departmentIn conjunction with the management team, develop and implement strategic initiatives for the infrastructure of our systems, processes, and personnel to enhance efficiency, productivity, and overall business performanceLead and mentor your team, fostering a culture of collaboration, accountability, teamwork, and continuous improvementProvide guidance and support to department leaders in the execution of their responsibilitiesIdentify opportunities for process improvement and implement strategies to enhance operational efficiencyStreamline workflows and ensure seamless communication between departmentsMaximize the capabilities and usage of our CRM (Monday.com) and tactically incorporate the application into departmentsEnsure efficiency and consistent application of all aspects of the IT departmentOversee and implement IT systems and software to ensure that it is appropriate for our needsAdminister resource allocation, ensuring optimal utilization of our staff, equipment, and technologyMonitor and manage budgets related to operations, identifying cost-saving opportunitiesImplement and monitor quality control measures to ensure the highest standards ensuring an effective and efficient infrastructure to conduct businessCollaborate with relevant teams to address and resolve quality issues promptlyDevelop and maintain systems of internal controls while identifying potential operational risks, and develop strategies to mitigate them to safeguard and minimize the firm’s operational riskEstablish and maintain contingency plans to ensure business continuityEstablish key performance indicators to measure the effectiveness of internal and external operational processes and regularly evaluate/report on the performance to communicate operational effectivenessUse data-driven insights to make informed decisions and drive continuous improvementOversee and organize company volunteer eventsProvide firm communication related to approved holidays, weather updates, and any other related issuesAll other duties as assignedRequirements:
Bachelor’s degree in Business Administration, Operations Management, or related fieldOver 7 years of Director level operations management experienceSecurities Industry Essentials and Series 27 (or pass within 120 days from start date)Experience with multi-geographic operations and direct management of staffExtensive practical and hands-on knowledge of operations management, preferably within the highly regulated securities financial industryEffective team leader, willing and able to manage, coach, and develop others fostering a team environmentStrong analytical, critical thinking skills, and problem-solving abilitiesAble to maintain confidentiality, prioritize workload, work well independently under pressure, meet deadlines, and maintain focus and attention to detailExcellent written and verbal communication and interpersonal skillsManage staff, performing regular employee reviews and plans for improvementAdvanced computer skills with various systems including MS Word, Excel, and Monday.comWorking knowledge of programming languages (C+ and Python)Benefits:
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k with company match, IRA)Life Insurance (Basic, Voluntary & AD&D, Critical Illness, Accident, Group Whole Life)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentEmployee Profit Sharing Plan
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Work on-site Monday - FridayCollaborate with senior management to establish operational policies and procedures for current and future needs, gain alignment on the best method for fulfilling those needs, and monitor ongoing effectivenessDevelop, establish, and implement the execution of operating strategies for the organization that aligns with the overall goals and objectives of the firmSpearhead the development, communication, and implementation of effective growth strategies and processes for each assigned departmentIn conjunction with the management team, develop and implement strategic initiatives for the infrastructure of our systems, processes, and personnel to enhance efficiency, productivity, and overall business performanceLead and mentor your team, fostering a culture of collaboration, accountability, teamwork, and continuous improvementProvide guidance and support to department leaders in the execution of their responsibilitiesIdentify opportunities for process improvement and implement strategies to enhance operational efficiencyStreamline workflows and ensure seamless communication between departmentsMaximize the capabilities and usage of our CRM (Monday.com) and tactically incorporate the application into departmentsEnsure efficiency and consistent application of all aspects of the IT departmentOversee and implement IT systems and software to ensure that it is appropriate for our needsAdminister resource allocation, ensuring optimal utilization of our staff, equipment, and technologyMonitor and manage budgets related to operations, identifying cost-saving opportunitiesImplement and monitor quality control measures to ensure the highest standards ensuring an effective and efficient infrastructure to conduct businessCollaborate with relevant teams to address and resolve quality issues promptlyDevelop and maintain systems of internal controls while identifying potential operational risks, and develop strategies to mitigate them to safeguard and minimize the firm’s operational riskEstablish and maintain contingency plans to ensure business continuityEstablish key performance indicators to measure the effectiveness of internal and external operational processes and regularly evaluate/report on the performance to communicate operational effectivenessUse data-driven insights to make informed decisions and drive continuous improvementOversee and organize company volunteer eventsProvide firm communication related to approved holidays, weather updates, and any other related issuesAll other duties as assignedRequirements:
Bachelor’s degree in Business Administration, Operations Management, or related fieldOver 7 years of Director level operations management experienceSecurities Industry Essentials and Series 27 (or pass within 120 days from start date)Experience with multi-geographic operations and direct management of staffExtensive practical and hands-on knowledge of operations management, preferably within the highly regulated securities financial industryEffective team leader, willing and able to manage, coach, and develop others fostering a team environmentStrong analytical, critical thinking skills, and problem-solving abilitiesAble to maintain confidentiality, prioritize workload, work well independently under pressure, meet deadlines, and maintain focus and attention to detailExcellent written and verbal communication and interpersonal skillsManage staff, performing regular employee reviews and plans for improvementAdvanced computer skills with various systems including MS Word, Excel, and Monday.comWorking knowledge of programming languages (C+ and Python)Benefits:
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k with company match, IRA)Life Insurance (Basic, Voluntary & AD&D, Critical Illness, Accident, Group Whole Life)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentEmployee Profit Sharing Plan
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