Veterinary Hospital Director, Urgent Care (Tustin, CA)

VCA Urgent Care is looking for a Hospital Director to lead our hospital in Tustin, California!Are you a dynamic team leader looking for an exciting start-up opportunity? Do you want to play an integral role in the launch of a new veterinary urgent care hospital? If so, we want to hear from you!At VCA, we’re taking care of the future of veterinary medicine with an innovative approach to urgent care. VCA Urgent Care bridges the gap between Primary and Emergency Care by utilizing 24/7 teletriage, transparent wait times, and a smart virtual waiting room that allows clients to wait at home until it’s time to be seen.As a Hospital Leader, you will be responsible for leading a team of veterinarians and service-based associates. You will direct the implementation of a new and innovative veterinary experience. To be successful in this role, you will need to embrace the vision, adopt new ways of working, bring a positive attitude, and commit to the execution of the urgent care model.What You’ll DoLead on-site hospital opening effortsHire, train, engage and retain top performing associatesDeliver on hospital operational performance, including but not limited to financials, people metrics, and client experience standardsBuild a high-volume urgent care businessDeliver value to clients by creating an efficient and caring environmentDeliver value to associates by creating an operational environment with high psychological safety, trust, and inclusionHold all hospital associates accountable for performance standards and respectful communication conductEnsure our Associate Experience is executed upon dailyRaise awareness and promote a collaborative relationship with internal and external stakeholdersQualifications5+ years of veterinary hospital or equivalent education and experience3.5+ years of supervisory, management or equivalent education and experienceDemonstrated experience driving organizational changeAction oriented, independent, self-starter comfortable working in a fast-paced environmentProven ability to manage multiple and time-sensitive priorities simultaneously with a keen eye for inefficienciesStrong written/verbal communication skillsScheduleThe hospital is open 7 days per week, 10 am – 8 pm. This position is a 5-day a week, in-hospital position requiring one Saturday or Sunday shift worked each week.Location631 E 1st St, Tustin, CA 92780SalaryThe annual salary range for this position is $77,500 – $85,000 per year. Compensation is negotiable based on education, experience, and other relevant credentials. This position may also be eligible for annual variable bonus programs.BenefitsBelow are some of the many benefits of joining the VCA team for full-time associates (part-time benefits may vary):Paid vacation, sick time, and holiday payFree mental health sessions (Lyra) and wellness subscriptions (Head Space)Referral bonusesMedical, dental & vision insurance for you and your familyHealth saving account, and Flexible spending accountGenerous pet care discounts plus discounts on Mars, Royal Canin, and moreLife, short, and long-term disability insurance (company paid)Paid parental leave for new parents401(k) (company match)Opportunities for growth and leadership roles at VCA and Mars Veterinary HealthDedicated onboarding and development supportAssociate-led equity, inclusion, and diversity groupsFree Continuing Education through our online WoofUWe are proud to be an Equal Opportunity Employer - Veterans / Disabled.

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