The Standard
Business Systems Analyst I - Production Support
The Standard, Portland, Oregon, United States, 97204
At The Standard, you’ll join a team focused on putting our customers first.Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.We offer a caring culture where you can make a real difference, every day.Ready to reach your highest potential? Let’s work together.This is a fully remote position. Applicants should be prepared to communicate clearly and consistently using tools such as Microsoft Outlook and Microsoft Teams.Business Systems Analyst
The Business Systems Analyst plays a vital role in supporting customers through technology. This person utilizes critical thinking to analyze complex business and system problems to drive solutions and perform data-driven root cause analysis for continuous improvement. The primary focus is collaborating with business and IT to implement system solutions to achieve short-term and strategic goals and investigate new uses of existing data and systems to achieve competitive advantage.The Business Systems Analyst participates in small to very large project efforts to provide subject matter and application expertise; to gather data to inform impact analysis for business and IT; to perform validation of solutions to satisfy requirements, user needs, and business processes; to identify and document defects. Duties may include responsibility for coding system configurations and automations, identifying and prioritizing technology work for the business; documenting business requirements; writing test plans; and managing end-user testing.Business Systems Analysts may also partner with vendors to maintain and enhance vendor supported solutions to ensure system stability. In some cases, this role may do creation and modifications of workflows and screen layouts. The role will also include the development, maintenance, and production of reports from internal and external systems and sources for various constituencies. The Business Systems Analyst helps team members grow their business, systems, and process knowledge and models superior customer focus, communication, and collaboration.Education & Experience:
Associate degree in Information Systems, Business, Finance, Accounting, or related field - PREFERRED2+ years
of experience working in information technology in a financial services company, commercial mortgage lending company, or in an insurance company with a
technical background
or combination of relevant education and/or experience.Basic proficiency in one or more of the following preferred: Software Development Life Cycle ( SDLC ) Principals and Practices,
Salesforce ,
Lean
methodology,
Agile
methodology, Microsoft
Excel , database querying applications such as SQL Server and TOAD, VBA, GIS, XML and HTML.Knowledge:
Basic understanding of divisional applications and processes. Knowledge of
V3locity
Benefits Administration system preferred. Familiarity with various Employee Benefits insurance products (specifically Accident, Hospital Indemnity and Critical Illness insurance) preferred.Autonomy:
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.Asks questions when confronted with unfamiliar situations. Employs transparency when communicating about accidents and mistakes. Adaptable mindset towards learning new processes and systems. Communicates proactively about work capacity and limitations.Problem Solving:
Performs basic assessments of routine situations, following the correct steps and using the appropriate tools to make straightforward decisions. Seeks guidance when necessary.Motivated by a desire to improve technological and organizational systems. Curious about identifying trends or patterns within large volumes of data.Interpersonal Skills:
Listens actively, openly shares information, and works cooperatively to build relationships. Communicates clearly and in a timely manner.Works closely with colleagues in a supportive remote environment. Interacts patiently and politely with external stakeholders via email as required.Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.Salary Range:24.28 - 41.35Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
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The Business Systems Analyst plays a vital role in supporting customers through technology. This person utilizes critical thinking to analyze complex business and system problems to drive solutions and perform data-driven root cause analysis for continuous improvement. The primary focus is collaborating with business and IT to implement system solutions to achieve short-term and strategic goals and investigate new uses of existing data and systems to achieve competitive advantage.The Business Systems Analyst participates in small to very large project efforts to provide subject matter and application expertise; to gather data to inform impact analysis for business and IT; to perform validation of solutions to satisfy requirements, user needs, and business processes; to identify and document defects. Duties may include responsibility for coding system configurations and automations, identifying and prioritizing technology work for the business; documenting business requirements; writing test plans; and managing end-user testing.Business Systems Analysts may also partner with vendors to maintain and enhance vendor supported solutions to ensure system stability. In some cases, this role may do creation and modifications of workflows and screen layouts. The role will also include the development, maintenance, and production of reports from internal and external systems and sources for various constituencies. The Business Systems Analyst helps team members grow their business, systems, and process knowledge and models superior customer focus, communication, and collaboration.Education & Experience:
Associate degree in Information Systems, Business, Finance, Accounting, or related field - PREFERRED2+ years
of experience working in information technology in a financial services company, commercial mortgage lending company, or in an insurance company with a
technical background
or combination of relevant education and/or experience.Basic proficiency in one or more of the following preferred: Software Development Life Cycle ( SDLC ) Principals and Practices,
Salesforce ,
Lean
methodology,
Agile
methodology, Microsoft
Excel , database querying applications such as SQL Server and TOAD, VBA, GIS, XML and HTML.Knowledge:
Basic understanding of divisional applications and processes. Knowledge of
V3locity
Benefits Administration system preferred. Familiarity with various Employee Benefits insurance products (specifically Accident, Hospital Indemnity and Critical Illness insurance) preferred.Autonomy:
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.Asks questions when confronted with unfamiliar situations. Employs transparency when communicating about accidents and mistakes. Adaptable mindset towards learning new processes and systems. Communicates proactively about work capacity and limitations.Problem Solving:
Performs basic assessments of routine situations, following the correct steps and using the appropriate tools to make straightforward decisions. Seeks guidance when necessary.Motivated by a desire to improve technological and organizational systems. Curious about identifying trends or patterns within large volumes of data.Interpersonal Skills:
Listens actively, openly shares information, and works cooperatively to build relationships. Communicates clearly and in a timely manner.Works closely with colleagues in a supportive remote environment. Interacts patiently and politely with external stakeholders via email as required.Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.Salary Range:24.28 - 41.35Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
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