Manulife
Senior Global Digital Product Manager
Manulife, Oklahoma City, Oklahoma, United States,
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working ArrangementRemote
Job DescriptionThis is a remote/at home role that can be based in the US or Canada.
The opportunityThe Senior Global Digital Product Manager is responsible for the product strategy/roadmap for our Global Corporate website, and the Adobe Experience Manager components that act as the foundation for all Manulife Investment Management’s digital properties.
The Senior Global Digital Product Manager will work with business collaborators to set strategy and then partner with CX & internal/external design & development teams to implement and iterate them. This role will initiate and prioritize projects that drive excellent customer experience, and generate business value.
ResponsibilitiesLead the redesign of Manulife Investment Management’s global corporate website, and continue to evolve it to ensure it has clear objective, and delivers value as part of the overall Manulife digital ecosystem.Drive the strategy and the execution of Manulife Investment Management’s Adobe Experience Manager components, the foundation of our digital experience. You will work with collaborators and partners to implement AEM components that elevates our client experience, and drive customer engagement with our digital offerings.Lead the strategy of global shared digital platforms, identify areas of opportunity to use platforms across regions to improve digital experience, and drive efficiency.Clearly present product concepts, roadmap, and delivery timeline to business collaborators.Take product enhancements and new product launches from start to finish thinking through each detail and delivering solid results, collaborating with cross functional teams for every stage of product development.Manage Program Backlog and other means to achieve and maintain targeted business goals.Champion user-centric design, using user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products.Work with collaborators on responding to bugs and critical customer facing issues.Managing and updating the team backlog with quality grooming.Act as a Business Process owner within the Agile development process.Work with internal teams on performing analysis and generating requirements, evaluate the feasibility and technical alternatives, prioritize and generate a deliverable.Proven ability to understand customers' operations and business drivers and translate them into product requirements.Always work with the teams to ensure value delivery, and ensure an adoption strategy is in place.Responsible to identify and carefully consider which activities will produce the most business value.
What We Are Looking ForUniversity Degree or equivalent experience within the digital product management space.Overall experience of 6-8 years with 4+ years of web content management system.Knowledge in AEM foundational concepts.Knowledge on latest AEM features.Vendor relationship management experience.Working knowledge of financial services products, sales cycle and the market.
What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.
Our commitment to youValues-first culture We lead with our Values every day and bring them to life together.Boundless opportunity We create opportunities to learn and grow at every stage of your career.Continuous innovation We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship We build a business that benefits all collaborators and has a positive social and environmental impact.
About Manulife And John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
Salary & BenefitsThe annual base salary for this role is listed below.
Primary LocationCAN, Ontario - Full Time Remote
Salary range is expected to be between$78,975.00 CAD - $142,155.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
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Working ArrangementRemote
Job DescriptionThis is a remote/at home role that can be based in the US or Canada.
The opportunityThe Senior Global Digital Product Manager is responsible for the product strategy/roadmap for our Global Corporate website, and the Adobe Experience Manager components that act as the foundation for all Manulife Investment Management’s digital properties.
The Senior Global Digital Product Manager will work with business collaborators to set strategy and then partner with CX & internal/external design & development teams to implement and iterate them. This role will initiate and prioritize projects that drive excellent customer experience, and generate business value.
ResponsibilitiesLead the redesign of Manulife Investment Management’s global corporate website, and continue to evolve it to ensure it has clear objective, and delivers value as part of the overall Manulife digital ecosystem.Drive the strategy and the execution of Manulife Investment Management’s Adobe Experience Manager components, the foundation of our digital experience. You will work with collaborators and partners to implement AEM components that elevates our client experience, and drive customer engagement with our digital offerings.Lead the strategy of global shared digital platforms, identify areas of opportunity to use platforms across regions to improve digital experience, and drive efficiency.Clearly present product concepts, roadmap, and delivery timeline to business collaborators.Take product enhancements and new product launches from start to finish thinking through each detail and delivering solid results, collaborating with cross functional teams for every stage of product development.Manage Program Backlog and other means to achieve and maintain targeted business goals.Champion user-centric design, using user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products.Work with collaborators on responding to bugs and critical customer facing issues.Managing and updating the team backlog with quality grooming.Act as a Business Process owner within the Agile development process.Work with internal teams on performing analysis and generating requirements, evaluate the feasibility and technical alternatives, prioritize and generate a deliverable.Proven ability to understand customers' operations and business drivers and translate them into product requirements.Always work with the teams to ensure value delivery, and ensure an adoption strategy is in place.Responsible to identify and carefully consider which activities will produce the most business value.
What We Are Looking ForUniversity Degree or equivalent experience within the digital product management space.Overall experience of 6-8 years with 4+ years of web content management system.Knowledge in AEM foundational concepts.Knowledge on latest AEM features.Vendor relationship management experience.Working knowledge of financial services products, sales cycle and the market.
What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.
Our commitment to youValues-first culture We lead with our Values every day and bring them to life together.Boundless opportunity We create opportunities to learn and grow at every stage of your career.Continuous innovation We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship We build a business that benefits all collaborators and has a positive social and environmental impact.
About Manulife And John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
Salary & BenefitsThe annual base salary for this role is listed below.
Primary LocationCAN, Ontario - Full Time Remote
Salary range is expected to be between$78,975.00 CAD - $142,155.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
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