Corewell Health
Director of Operations - Regional Specialties
Corewell Health, Grand Rapids, Michigan, us, 49528
Director of Operations - Regional Specialties
plans, directs and coordinates all non-clinical aspects of the Corewell Health Medical Group assigned department to achieve overall strategic and operational goals. This role coordinates departmental strategic planning, marketing, operations, quality initiatives, regulatory compliance and system integration in collaboration with CHMG leadership team and functional support services to ensure quality of care provided to patients and families.
Essential Functions - Director Of Operations - Regional SpecialtiesParticipates with the governing counsel of the department and the department physician chair in developing and implementing CHMG’s philosophy, mission, goals, and objectives that align with the broader health care system. Ensures department policies, programs, and plans are consistent with and support CHMG's core values and mission.Identifies, recommends, develops, and updates departmental strategic long and short-range plans to support CHMG philosophy and longer-term strategic intent. Develops and achieves business goals that include establishing and maintaining quality standards and sustaining profitability for the organization.Organizes, coordinates and integrates practice management systems, policies and procedures with a particular focus on operational excellence, staffing, office operations, information systems, management development, and marketing. Directs and supervises all of the operational, facility planning, strategic growth planning, and quality activities of the department through professional management and technical and support staff.Responsible for and participates in departmental public relations and marketing activities. Collaborates in the development of marketing objectives designed to support operational and financial goals and objectives. Innovates and creates competitive product services which add value to the physician practices and departmental services.Provides direction and support to physicians, advanced practice providers, management, and staff to ensure effectiveness and efficiency within the department. Selects, develops, and evaluates management, physicians (in collaboration with the department Chair), and mid-level providers. Initiates personnel actions in accordance with CHMG policies and organization philosophy. Develops a strong management team who can relate effectively to physicians, the broader medical group and the system as a whole.In collaboration with CHMG administration and medical staff maintains effective physician relations by identifying and actively recruiting additional physicians and allied health providers. Maintains current knowledge of how changes in the health care environment affect physicians and their income. Assures that a high quality of service is provided to patients and physicians at all times, and that all activities are in accordance with the mission, objectives, and standards of care for the SHMG and broader health system.In collaboration with CHMG administration and Finance Revenue Cycle leadership, collaboratively manages all aspects of department revenue cycle operations including compliance and maximization of managed care contracts; insuring registration, scheduling and other revenue cycle activities are appropriately managed and monitored.Develops, implements, and maintains the annual operating plan for the department ensuring that operations are managed within established guidelines. Working closely with Department Chair, develops financial plan for department. Responsible for monitoring actual financial results with the CHMG approved plan. Coordinates compliance activities that assure regulatory rules governing health care delivery and the rules of accrediting bodies are met for the department.Qualifications - Director Of Operations - Regional SpecialtiesRequired bachelor's degree or equivalent, in business, health care administration or related field.Preferred master's degree or equivalent.Skills, knowledge, abilities typically gained through 7+ years of related health care experience including three to five years of in a leadership role. Required.Proven track record of achieving revenue targets and demonstrated ability to think strategically with a thorough understanding of strategic development. Required.Experience working in an organization of size and complexity comparable to Corewell Health Medical Group. Required.Physical Demands - Director of Operations - Regional SpecialtiesPallet toWaist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: FrequentlyPrimary Location : SITE - Corewell Health Place Building B - 648 Monroe - Grand RapidsDepartment Name : Regional Physician Affiliates - CHMG WestEmployment Type : Full timeShift : Day (United States of America)Weekly Scheduled Hours : 40Hours of Work : 40Days Worked : M-FWeekend Frequency : Variable weekends
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plans, directs and coordinates all non-clinical aspects of the Corewell Health Medical Group assigned department to achieve overall strategic and operational goals. This role coordinates departmental strategic planning, marketing, operations, quality initiatives, regulatory compliance and system integration in collaboration with CHMG leadership team and functional support services to ensure quality of care provided to patients and families.
Essential Functions - Director Of Operations - Regional SpecialtiesParticipates with the governing counsel of the department and the department physician chair in developing and implementing CHMG’s philosophy, mission, goals, and objectives that align with the broader health care system. Ensures department policies, programs, and plans are consistent with and support CHMG's core values and mission.Identifies, recommends, develops, and updates departmental strategic long and short-range plans to support CHMG philosophy and longer-term strategic intent. Develops and achieves business goals that include establishing and maintaining quality standards and sustaining profitability for the organization.Organizes, coordinates and integrates practice management systems, policies and procedures with a particular focus on operational excellence, staffing, office operations, information systems, management development, and marketing. Directs and supervises all of the operational, facility planning, strategic growth planning, and quality activities of the department through professional management and technical and support staff.Responsible for and participates in departmental public relations and marketing activities. Collaborates in the development of marketing objectives designed to support operational and financial goals and objectives. Innovates and creates competitive product services which add value to the physician practices and departmental services.Provides direction and support to physicians, advanced practice providers, management, and staff to ensure effectiveness and efficiency within the department. Selects, develops, and evaluates management, physicians (in collaboration with the department Chair), and mid-level providers. Initiates personnel actions in accordance with CHMG policies and organization philosophy. Develops a strong management team who can relate effectively to physicians, the broader medical group and the system as a whole.In collaboration with CHMG administration and medical staff maintains effective physician relations by identifying and actively recruiting additional physicians and allied health providers. Maintains current knowledge of how changes in the health care environment affect physicians and their income. Assures that a high quality of service is provided to patients and physicians at all times, and that all activities are in accordance with the mission, objectives, and standards of care for the SHMG and broader health system.In collaboration with CHMG administration and Finance Revenue Cycle leadership, collaboratively manages all aspects of department revenue cycle operations including compliance and maximization of managed care contracts; insuring registration, scheduling and other revenue cycle activities are appropriately managed and monitored.Develops, implements, and maintains the annual operating plan for the department ensuring that operations are managed within established guidelines. Working closely with Department Chair, develops financial plan for department. Responsible for monitoring actual financial results with the CHMG approved plan. Coordinates compliance activities that assure regulatory rules governing health care delivery and the rules of accrediting bodies are met for the department.Qualifications - Director Of Operations - Regional SpecialtiesRequired bachelor's degree or equivalent, in business, health care administration or related field.Preferred master's degree or equivalent.Skills, knowledge, abilities typically gained through 7+ years of related health care experience including three to five years of in a leadership role. Required.Proven track record of achieving revenue targets and demonstrated ability to think strategically with a thorough understanding of strategic development. Required.Experience working in an organization of size and complexity comparable to Corewell Health Medical Group. Required.Physical Demands - Director of Operations - Regional SpecialtiesPallet toWaist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: FrequentlyPrimary Location : SITE - Corewell Health Place Building B - 648 Monroe - Grand RapidsDepartment Name : Regional Physician Affiliates - CHMG WestEmployment Type : Full timeShift : Day (United States of America)Weekly Scheduled Hours : 40Hours of Work : 40Days Worked : M-FWeekend Frequency : Variable weekends
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