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Visa

Sr. Systems Engineer - VMware

Visa, Ashburn, Virginia, United States, 22011


Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionPosition SummaryThe System Administrator is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team, they will be responsible for supporting critical applications and ensuring the stability of the applications by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures is essential.Essential Job Functions and Responsibilities:Scripting, automation, and Self-Service related experience necessaryInstallation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packagesWindows Core administration, command line remote administration, scripting critical for large deployments and consistent configurationESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery ManagerMicrosoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outageSecurity Remediation process (vulnerability assessment and patch management)Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deploymentIdentify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasksNeed some basic understanding of SDS, SAN, and NAS storage environmentBasic to advanced support of converged environment comprising Shared infrastructures (HPE C7000 & DELL CMC chassis enclosures)Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO, AnsibleBAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release ManagementWork with other disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customersThis position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skillsCandidates will possess strong leadership and interpersonal skills and have experience working in large enterprise operational environmentsAssist in change management processesImprove the efficiency and help standardize current processesRespond to and resolve incident and problem ticketsDocument and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issuesWork closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issuesParticipate in Service Improvement Meetings after an application outageRespond to general inquiriesDocument the incident in the tracking toolVendor contact for routine, documented incidents as well as operational problemsProvide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsBasic Qualifications2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)Preferred Qualifications3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)Must have 3+ Years of Windows, Hyper-V, VMware Systems Administration experience in relevant technologies.Bachelor’s degree in computer science engineering or related field is preferredVirtualization Administration: VMware ESX and Microsoft Hyper-VServer system: HPE, DELLStrong expertise of automation technologies including scripting, PowerShell, PowerCLI, PythonDemonstrated experience in managing Enterprise Infrastructure systems including Microsoft technologies such as Active Directory, Failover Clustering, SCCM, SCOMExperience in administering medium to large scale virtualized environment utilizing VMware and Hyper-VStrong understanding of networking concepts like TCPIP, DNS and DHCPFamiliarity with Scale IO (SDS), SAN and NAS storage in Windows and ESXi Server environmentExposure in Shared infrastructures hardware (HPE and DELL Enclosures)Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release ManagementAble to multi-task to meet goal of low MTTR (mean time to repair)Excellent communication skills with ability to interact with management and technical subject matter experts.Strength in scripting against Windows, VMWare, PowerShell, Python, Perl and Power CLI. BAO and Ansible automation experience are highly recommended.1 Year experience of cloud platform (AWS/Azure) or Certification with less Experience Is Preferred.Operating Systems Administrations Skill: Windows 2012, 2016, 2019, 2022, and COREMonitoring, Tuning, Troubleshooting, and root cause analysisMaintains expertise across multiple infrastructure domains.Strong organization and analysis skillsStrong focus on quality and customer serviceMust be able to multitask and prioritize work.Strong analytical and practical problem-solving skillsAdditional InformationWork Hours:

Varies upon the needs of the department.Travel Requirements:

This position requires travel 5-10% of the time.Mental/Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY:

The estimated salary range for a new hire into this position is 102,300.00 to 130,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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