iHeartMedia
Digital Account Manager
iHeartMedia, Chicago, Illinois, United States, 60290
Company Overview:iHeartMedia is the number one audio company in America, reaching 90% of Americans every month. We are committed to providing a range of programming that reflects the diversity of the communities we serve.
What We Need:We are seeking an outstanding Account Manager to join our Connections Digital Sales group to maintain a complete book of post-sale Podcast and Digital business. This position requires extensive cross-group coordination at all levels, excellent communication and analytical skills, and strong organizational skills.
What You'll Do:Responsibilities include:
Collaborating with internal departments to ensure that sold programs are booked & executed in alignment with operational and sales initiatives.Primary Client Contact for all post-sale programs. Schedule and lead all internal/external calls, communicate production timelines & deliverables, and ensure the iHR experience exceeds client expectations.Provides a strategic lens and POV to bring custom programs to life, including but not limited to podcasts, influencer social campaigns, video content capture, sweepstakes, events, and on-site social activations.Maintain and optimize client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.Responsible for full delivery against dollars booked across all digital, social, and podcast deliverables.Work with ad ops to provide critical thinking and troubleshoot any creative/tracking issues.Collaborate with our internal billing & finance team monthly to ensure reconciling billing in a timely manner.Provide industry leading post-campaign analysis by partnering with internal subject matter experts and creating comprehensive recaps, learnings, & recommendations.Keep abreast of industry news and developing POVs to communicate relevant updates to client/internal teams.Act as the internal subject matter expert on digital campaign execution.
Qualifications:The ideal candidate should have:
Advanced skills in Microsoft Office and social media platforms (Facebook, Twitter, Instagram, Snapchat and more).Up-to-date knowledge of digital marketing trends and potential new channels and strategies.Expertise in handling digital media campaign reporting results.Ability to manage projects from start to finish.Excellent organizational skills; ability to prioritize and effectively manage time.High work standards and degree of attention to detail.Excellent problem-solving and decision-making skills.High degree of stress tolerance; ability to work and thrive in a fast-paced, rapidly changing work environment.Excellent interpersonal skills and collaboration with others.2-3 years’ media experience in a similar role.
Location:Chicago, IL: 233 N. Michigan Avenue, 30th Floor, 60601
Position Type:Regular
Time Type:Full-time
Pay Type:Salaried
Benefits:iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including:
Employer sponsored medical, dental and vision with a variety of coverage options.Company provided and supplemental life insurance.Paid vacation and sick time.Paid company holidays, including a floating holiday.A Spirit day to encourage and allow our employees to volunteer in their community.A 401K plan.Employee Assistance Program (EAP) at no cost.A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance, and more!
We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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What We Need:We are seeking an outstanding Account Manager to join our Connections Digital Sales group to maintain a complete book of post-sale Podcast and Digital business. This position requires extensive cross-group coordination at all levels, excellent communication and analytical skills, and strong organizational skills.
What You'll Do:Responsibilities include:
Collaborating with internal departments to ensure that sold programs are booked & executed in alignment with operational and sales initiatives.Primary Client Contact for all post-sale programs. Schedule and lead all internal/external calls, communicate production timelines & deliverables, and ensure the iHR experience exceeds client expectations.Provides a strategic lens and POV to bring custom programs to life, including but not limited to podcasts, influencer social campaigns, video content capture, sweepstakes, events, and on-site social activations.Maintain and optimize client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.Responsible for full delivery against dollars booked across all digital, social, and podcast deliverables.Work with ad ops to provide critical thinking and troubleshoot any creative/tracking issues.Collaborate with our internal billing & finance team monthly to ensure reconciling billing in a timely manner.Provide industry leading post-campaign analysis by partnering with internal subject matter experts and creating comprehensive recaps, learnings, & recommendations.Keep abreast of industry news and developing POVs to communicate relevant updates to client/internal teams.Act as the internal subject matter expert on digital campaign execution.
Qualifications:The ideal candidate should have:
Advanced skills in Microsoft Office and social media platforms (Facebook, Twitter, Instagram, Snapchat and more).Up-to-date knowledge of digital marketing trends and potential new channels and strategies.Expertise in handling digital media campaign reporting results.Ability to manage projects from start to finish.Excellent organizational skills; ability to prioritize and effectively manage time.High work standards and degree of attention to detail.Excellent problem-solving and decision-making skills.High degree of stress tolerance; ability to work and thrive in a fast-paced, rapidly changing work environment.Excellent interpersonal skills and collaboration with others.2-3 years’ media experience in a similar role.
Location:Chicago, IL: 233 N. Michigan Avenue, 30th Floor, 60601
Position Type:Regular
Time Type:Full-time
Pay Type:Salaried
Benefits:iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including:
Employer sponsored medical, dental and vision with a variety of coverage options.Company provided and supplemental life insurance.Paid vacation and sick time.Paid company holidays, including a floating holiday.A Spirit day to encourage and allow our employees to volunteer in their community.A 401K plan.Employee Assistance Program (EAP) at no cost.A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance, and more!
We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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