ISG Technology LLC
Senior Account Executive
ISG Technology LLC, Overland Park, Kansas, United States, 66213
Hybrid/Flex Work Schedule!!Senior Account ExecutiveKey Accountabilities:Meet / Exceed Sales GoalsNurture Clients to Grow AVEnsure Alignment with Tech StackBe the “Face” of ISG to the MarketplaceJob Summary:
The Senior Account Executive plays a key role in accelerating an organizational sales transformation in the mid-market business (75-500 employees). As a Senior Account Executive, you will have ownership in transforming client businesses by teaching and educating clients and prospects on how our core set of technology solutions can grow their business, cut costs, and increase efficiencies. You will be responsible for generating revenue by establishing business relationships with new customers, pursuing new business opportunities, and maintaining established accounts, selling IT solutions to business customers. You will use your communication skills to provide both technical and strategic advice focused on solving business problems, creating business opportunities, and driving business outcomes. In addition, when needed and appropriate, the Senior Account Executive will act as mentor for the newer or more Junior Sales professionals within ISG Technology.What you bring to the position:A love for the thrill of pursuing and closing new business accounts and a driven desire to capitalize on your experience in developing sales leads from initial contact to successful closure.You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company.You embrace change and have the resilience required to continually improve yourself.You understand the need to collaborate with your team members and other departments.You have a strong desire to provide customers with optimum technology solutions and exemplary customer service.You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment.Essential Duties and Responsibilities:Administrative Skills:Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion.Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.).Register and maintain customer contracts, renewals, and software upgrades.Sales Acumen:Develop a robust prospect pipeline by reaching out in both traditional means and looking for new ways to identify and qualify potential clients and business opportunities.Identifying client needs and suggesting appropriate products and services; prepare formal proposals in response to RFPs.Proactively seeking new business opportunities in the market, as well as upsell and cross-sell to existing clients.Leading negotiations, coordinating complex decision-making processes, and overcoming objections to closure.Effectively closing sales in a timely manner.Collaborative Skills:Develop and maintain positive relationships with vendors.Participate in internal meetings.Research possible solutions through manufacturers, distributors, technical support, etc.Support the Company by completing all other job duties assigned.Customer Service Skills:Grow existing business by cultivating long-term relationships with customers.Consult with customers to assess their business needs.Identify and promote sales opportunities to existing customers.Follow up with customers post-installation for feedback.Communicate details of technology implementation to service and purchasing departments.Track project progress, communicating to customers and ISG team members and departments.Professional Skills:Oral Communications – Speak clearly and persuasively in positive and negative situations.Written Communications – Write clearly and informatively, edit work for spelling and grammar.Customer Service – Respond promptly and courteously to customers’ requests for service and assistance.Presentation – Deliver business, non-technical, and limited-technical presentations to audiences.Leadership – Lead people and get results through others in a positive manner.Management – Organize and manage multiple priorities.Ethics – Treat people with respect; keep commitments; inspire the trust of others.Organizational Support – Follow company policies and procedures.Judgment – Include appropriate people in decision-making process.Interpersonal Skills – Maintain confidentiality; keep emotions under control.Strategic Thinking – Develop strategies to achieve organizational goals.Planning and Organization – Prioritize and plan work activities; use time efficiently.Professionalism – Approach others in a tactful manner; react well under pressure.Adaptability – Adapt to changes in the work environment.Detail & Task Oriented – Manage and follow through on multiple tasks in a timely manner.Requirements:High school diploma or GED required.Bachelor’s degree in related field preferred.A minimum of 2-3 years of successful outside sales experience.Experience in computer skills including CRM software, internet software, spreadsheet software, word processing software, and virtual meeting software.Proven track record of successfully selling advanced technology solutions.Travel to client sites required; hold a valid driver’s license.Core Values:Humor & FunResilienceLead by ExampleContinuous Improvement“Team First” InitiativeWorking Conditions:Prolonged periods of sitting at a desk and working on a computer.Work in a general office environment.Travel to client and prospect locations.
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The Senior Account Executive plays a key role in accelerating an organizational sales transformation in the mid-market business (75-500 employees). As a Senior Account Executive, you will have ownership in transforming client businesses by teaching and educating clients and prospects on how our core set of technology solutions can grow their business, cut costs, and increase efficiencies. You will be responsible for generating revenue by establishing business relationships with new customers, pursuing new business opportunities, and maintaining established accounts, selling IT solutions to business customers. You will use your communication skills to provide both technical and strategic advice focused on solving business problems, creating business opportunities, and driving business outcomes. In addition, when needed and appropriate, the Senior Account Executive will act as mentor for the newer or more Junior Sales professionals within ISG Technology.What you bring to the position:A love for the thrill of pursuing and closing new business accounts and a driven desire to capitalize on your experience in developing sales leads from initial contact to successful closure.You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company.You embrace change and have the resilience required to continually improve yourself.You understand the need to collaborate with your team members and other departments.You have a strong desire to provide customers with optimum technology solutions and exemplary customer service.You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment.Essential Duties and Responsibilities:Administrative Skills:Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion.Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.).Register and maintain customer contracts, renewals, and software upgrades.Sales Acumen:Develop a robust prospect pipeline by reaching out in both traditional means and looking for new ways to identify and qualify potential clients and business opportunities.Identifying client needs and suggesting appropriate products and services; prepare formal proposals in response to RFPs.Proactively seeking new business opportunities in the market, as well as upsell and cross-sell to existing clients.Leading negotiations, coordinating complex decision-making processes, and overcoming objections to closure.Effectively closing sales in a timely manner.Collaborative Skills:Develop and maintain positive relationships with vendors.Participate in internal meetings.Research possible solutions through manufacturers, distributors, technical support, etc.Support the Company by completing all other job duties assigned.Customer Service Skills:Grow existing business by cultivating long-term relationships with customers.Consult with customers to assess their business needs.Identify and promote sales opportunities to existing customers.Follow up with customers post-installation for feedback.Communicate details of technology implementation to service and purchasing departments.Track project progress, communicating to customers and ISG team members and departments.Professional Skills:Oral Communications – Speak clearly and persuasively in positive and negative situations.Written Communications – Write clearly and informatively, edit work for spelling and grammar.Customer Service – Respond promptly and courteously to customers’ requests for service and assistance.Presentation – Deliver business, non-technical, and limited-technical presentations to audiences.Leadership – Lead people and get results through others in a positive manner.Management – Organize and manage multiple priorities.Ethics – Treat people with respect; keep commitments; inspire the trust of others.Organizational Support – Follow company policies and procedures.Judgment – Include appropriate people in decision-making process.Interpersonal Skills – Maintain confidentiality; keep emotions under control.Strategic Thinking – Develop strategies to achieve organizational goals.Planning and Organization – Prioritize and plan work activities; use time efficiently.Professionalism – Approach others in a tactful manner; react well under pressure.Adaptability – Adapt to changes in the work environment.Detail & Task Oriented – Manage and follow through on multiple tasks in a timely manner.Requirements:High school diploma or GED required.Bachelor’s degree in related field preferred.A minimum of 2-3 years of successful outside sales experience.Experience in computer skills including CRM software, internet software, spreadsheet software, word processing software, and virtual meeting software.Proven track record of successfully selling advanced technology solutions.Travel to client sites required; hold a valid driver’s license.Core Values:Humor & FunResilienceLead by ExampleContinuous Improvement“Team First” InitiativeWorking Conditions:Prolonged periods of sitting at a desk and working on a computer.Work in a general office environment.Travel to client and prospect locations.
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