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Internal Revenue Service

Appeals Officer (12 MONTH REGISTER) DIRECT HIRE Amended

Internal Revenue Service, Des Moines, Iowa, United States, 50319


Duties

WHAT IS THE "APPEALS (AP)" DIVISION?A description of the business units can be found at:Vacancies will be filled in the following specialty areas:Independent Office of AppealsCase and Operations SupportSpecialized Exam Prog and RefCollection AppealsExamination AppealsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager.Communicates and fosters dialogue with peers, customers, and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.Requirements

Conditions of EmploymentTelework Eligible Positions:

Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns.Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or a combination of both. You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.OR

One year of graduate education in a related field of study.OR

Superior Academic Achievement may be met by having a Bachelor's degree with specific GPA requirements.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-11:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-12:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-13:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.Additional Information

A 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.Required Documents

The following documents are required and must be provided with your application:Online Application

- QuestionnaireEducation

- See Education Section aboveRegistration/License (If Applicable)High School Diploma

(or equivalent)How to Apply

This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice.Agency Contact Information

Email: (ERC) Employee Resource CenterAppeals1111 Constitution Ave NWWashington, DC 20224US#J-18808-Ljbffr