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Internal Revenue Service

Appeals Officer (12 MONTH REGISTER) DIRECT HIRE Amended

Internal Revenue Service, Memphis, Tennessee, us, 37544


Duties

WHAT IS THE "APPEALS (AP)" DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Independent Office of Appeals; Case and Operations Support; Specialized Exam Prog and Ref; Collection Appeals; Examination Appeals.The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Holds conferences and negotiates issues with taxpayers/representatives to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager.Communicates and fosters dialogue with peers, customers, and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.Requirements

Telework Eligible Positions:

Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check.Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns.Qualifications

Federal experience is not required. You must meet the following requirements by the closing date of this announcement.SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.OR

One year of graduate education in a related field of study.OR

Superior Academic Achievement may be met by having a Bachelor's degree.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.OR

Master's or equivalent graduate degree or two years of progressively higher-level education.SPECIALIZED EXPERIENCE: GS-11:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-12:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-13:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-14:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-15:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.Additional Information

A 1-year probationary period is required.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.Required Documents

The following documents are required and must be provided with your application:Online Application - QuestionnaireEducation - See Education Section aboveRegistration/License (If Applicable)High School Diploma (or equivalent)How to Apply

This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice. Applicants will be referred on a first in, first out basis.Agency Contact Information

(ERC) Employee Resource CenterAppeals1111 Constitution Ave NWWashington, DC 20224USNext Steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures.Fair & Transparent

The Federal hiring process is set up to be fair and transparent.

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